ING Live Chat

How to chat with ING Australia? Here is the ING Live chat link buy using you can chat with ING Agent.

ING Live Chat

Use above link to launch chat
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like claim & General Support, know your policy and service. To connect with an ING representative through a messenger service, click this Live chat link and explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with ING?
Chat Topics
  • Policy issue
  • Change Claim
  • Customer Support
  • Questions
  • Complaints
  • For different reason

This is especially helpful for recurring problems, claim issues, which can require you to get the benefit. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by ING Recent Customers

Solved: Change Policy
Can’t login my account: Solved
Solved: Cancel claim issue
I make a claim but not any process: Solved
Solved: Deactivate my insurance account

ING Live Chat Support Statistics

 
ING Live Chat Link ING Online Chat
Mailing Department ING Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, email, web, social media
Quality of help 86%
Best phone number (02) 9028 4077

Contacting ING – by Chat or otherwise

Even though ING Live chat Support is great, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for ING Australia. If you feel this information is wrong or know of other ways to get ING, please let us know so we can discuss with other consumers.

FAQs

Does ING have a branch in Australia?
While we’re proud to be a branchless bank, we know you sometimes want to do your banking face-to-face. So we’ve partnered with Australia Post to give you access to 3,300 of their Bank@Post outlets.

How do I contact ING Australia?
If you have a complaint, please call us on 133 464 at any time as we have procedures in place to help resolve any issues you may have. Products are issued by ING, a business name of ING Bank (Australia) Limited ABN 24 000 893 292, AFSL and Australian Credit Licence 229823.

Is ING owned by NAB?
Our company. ING (the trading name of ING Bank (Australia) Limited) is the world’s leading savings bank and is wholly owned by ING Group.

Who took over ING Bank?
Capital One acquired the online banking pioneer for $9 billion in June of 2011. When I spoke with ING Direct CEO Arkadi Kuhlmann in December about his bank’s unique way of doing business, he didn’t anticipate major brand changes. “Capital One is really looking to keep the brand going the way it is now.

Hopefully, We helped you to get some genuine Contact numbers for ING Australia Customer Service.

More Ways to Contact ING

ING Customer Service
Email Support ING
ING Phone Number
ING Help Desk
Social Media Support ING
All ING contacts

ING Customer Reviews

Average rating:  
 2 reviews
 by Kay on ING Australia

ING is the only bank I've dealt with (indeed any large corp) that still delivers customer service over the phone. Thank you ING - it is so refreshing to speak with your staff who actually try to help.

 by Sharon Lovelock on ING Australia

Amazing bank, I have been there customer for years. They should not have such a low rating! That's why I'm putting my two cents in.