Ergon Energy Customer Service

Customer service tips to calling & contacting Ergon Energy faster. By contacting Ergon Energy customer service number, you can get your common issues solved & customer reviews.

Ergon Energy Phone Number

13 10 46 Customer Service

You can reach Ergon Energy customer support by calling 13 10 46 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am to 5:00 pm and Saturday to Sunday: Closed.

You can call Ergon Energy customer support number and generally discuss for following topics

  • New Connections
  • Moving Home
  • Electricity and gas plans
  • Meters
  • Relocation services
  • Billing
  • Technical Support

Call 13 10 46 – Ergon Energy Business Care

This is the direct, Business customer service line for any and all Ergon Energy issues. Start here to get your business service set up with Ergon Energy,  help with billing, get your account managed and Experiencing a technical issue with your service? They can help you.

Call 13 10 46 – Ergon Energy Enterprise Customers

This is the direct, Enterprise customer service line for any and all Ergon Energy issues.

General Problems that Ergon Energy Customers Reports

  • How do I manage my account online?
  • Can I get an extension on my bill?
  • I’m having ongoing financial difficulties or experiencing hardship.
  • Why is my bill higher than expected?

Common Problem Categories

  • Billing
  • Technical Support
  • Connection problem
  • Account problems
  • A different issue

About Ergon Energy

Ergon Energy is a subsidiary company of Energy Queensland Limited a Government owned corporation owned by the Government of Queensland. Contact Ergon Energy to discover more using our customer support telephone number.


How do I contact Ergon Australia?
You can also submit requests via My Account or call our friendly local team on 13 10 46. If your enquiry is about power supply, outages or faults, please contact your Network Provider on 13 74 66 (Network general enquiries), 13 22 96 (faults) or via their online enquiry form.

Is Ergon Energy Australia wide?
The Ergon Energy Network runs from the Toowoomba and Gympie region, south to the border with NSW and out as far west as Mount Isa and Burketown. It covers Queensland as far north as Cooktown, with additional distribution zones across the Torres Strait.

How do I email Ergon?
You can raise a complaint or dispute with us: Via our online complaints form. By emailing us at By calling 13 74 66.

What time should I call Ergon Energy?
If you have lost power or are experiencing electricity supply problems. For general enquiries, call from 7:00am to 5:00pm Monday – Friday, or call after hours for planned interruption enquiries.

Hopefully, We helped you to get some genuine customer service numbers for Ergon Energy Australia.

Ergon Energy Customer Reviews

Average rating:  
 1 reviews
 by tuija on Ergon Energy Australia

A big thank you to the Ergon employees who came out to our farm this morning and removed trees that were in the way of a power line. Great work