Contact Ergon Energy Through Social Media, Website & App

How to contact Ergon Energy through social media? Message Ergon Energy through social media websites like Facebook or Twitter and also through Website and App.

Ergon Energy Facebook
Twitter Ergon Energy

Use above link to launch social media support
Chat Hours : Monday to Friday: 8:00 am to 5:00 pm

If you have a missing a connection, a small issue with an Ergon Energy service, or are having trouble making a purchase or technical issue, try using social media to contact Ergon Energy Australia. Go to the official Ergon Energy Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Ergon Energy Social media?
Chat Topics
  • Emergency Support
  • Billing & General Support
  • New Connections
  • Moving Home
  • Electricity and gas plans
  • For different reason

This is especially helpful for recurring problems or issue, connections issues, which can require you to reconnect to the service.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Ergon Energy Recent Customers

Solved: Update my account
More time to pay: Solved
Solved: Complaints
Billing issue: Solved

Ergon Energy Live Chat Support Statistics

Ergon Energy Facebook Link Facebook Link
Twitter Link Ergon Energy Link Twitter Link
Contact Department Ergon Energy Customer Service
Customer service hours Mon – Fri: 8:00 am – 5:00 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb
Quality of help 83%
Best phone number 13 10 46

Contacting Ergon Energy by Social media or otherwise

Even though Ergon Energy Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Ergon Energy Australia. You can reach Ergon Energy customer support by calling 13 10 46 number directly.  If you feel this information is wrong or know of other ways to get Ergon Energy, please let us know so we can discuss with other consumers.

Contact Ergon Energy through website & app

Customers can also get support from Ergon Energy Website and Application. In website, there are many options available for customer service. According to Ergon Energy, over millions of Australians using Ergon Energy app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I contact Ergon Australia?
You can also submit requests via My Account or call our friendly local team on 13 10 46. If your enquiry is about power supply, outages or faults, please contact your Network Provider on 13 74 66 (Network general enquiries), 13 22 96 (faults) or via their online enquiry form.

Is Ergon Energy Australia wide?
The Ergon Energy Network runs from the Toowoomba and Gympie region, south to the border with NSW and out as far west as Mount Isa and Burketown. It covers Queensland as far north as Cooktown, with additional distribution zones across the Torres Strait.

How do I email Ergon?
You can raise a complaint or dispute with us: Via our online complaints form. By emailing us at By calling 13 74 66.

What time should I call Ergon Energy?
If you have lost power or are experiencing electricity supply problems. For general enquiries, call from 7:00am to 5:00pm Monday – Friday, or call after hours for planned interruption enquiries.

Hopefully, We helped you to get some genuine Contact numbers for Ergon Energy Australia Customer Service.

More Ways to Contact Ergon Energy

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Ergon Energy Customer Reviews

Average rating:  
 1 reviews
 by tuija on Ergon Energy Australia

A big thank you to the Ergon employees who came out to our farm this morning and removed trees that were in the way of a power line. Great work