Contact Woolworths

Phone Number : 1800000610

Email : info@woolworths.com.au

Business Hours: Mon to Fri: 6:00 am-12:00 am / Sat: 6:00 am-10:30 pm and Sun: 6:00 am-10:00 pm

Website : https://www.woolworths.com.au/

Contact Woolworths Australia customer service contact numbers

Corporate Head office: 1 Woolworths Way, Bella Vista NSW 2153, Australia

Woolworths Australia
Average rating:  
 3 reviews
 by sandy

I used to shop for everything in Woolworths,but the quality has dropped significantly. I bought whole barramundi yesterday, baked it and instead of being firm was soft and mushy. Pork sausages were in the past were as good as you would buy anywhere,now the texture is soft.

 by Dorothy Godsk

Woolworths is a good shop to do our shopping. We live in Batemans Bay the only...... big issue........ is shopping trolleys are taken from the shopping centre left on the street outside the shopping centre / or all around town, to Batehaven, Surfside, on the new Batemans Bay bridge walkway. MP Andrew Constance has been written to, including our local Council as no one is taking responsibility from the shopping complex to stop trolleys from being removed from the shops. Aldi is the only business that their trolleys are not removed from the shopping complex, well done. Trolleys are also strewn all along the the main street of Batemans Bay and along the waterway, sometimes found dumped on the rocks. The issue with trolleys they are a spoiling the look of our lovely Batemans Bay Business area and suburbs. I used to move all the trolleys to the shops and go and speak to each business area, no one seems to understand this is a real problem, IT IS TOO BIG A JOB AS THEY ARE BACK AGAIN THE NEXT DAY. Trolley tracker does not work as there is constant dumping of trolleys every day, it is too big and out of hand. It is definitely spoiling our areas, they are even dumped along the waterway at Surfside. I collected quite a few yesterday and placed them neatly by the bus shelter. I noticed today they were all removed. PLEASE DO SOMETHING TO STOP TROLLEYS FROM BEING REMOVED FROM THE SHOPPING CENTRE. THANK YOU SO MUCH. ALL THE SHOPS SUCH AS WOOLWORTHS, COLES, KMART ADVISE THE TROLLEYS ARE COLLECTED DAILY, WELL NOT TRUE. PLEASE DO SOMETHING TO STOP TROLLEYS BEING STOLEN AND NOT RETURNED TO THE SHOPPING CENTRES. HAVE A GOOD DAY. I WOULD GIVE WOOLWORTHS MORE OF A RATING BUT DUE TO THE ISSUE WITH TROLLEYS, THE RATING WAS LOWER. MANY THANKS.

 by Robert Lloyd - Jones

Beautiful modern office with loads of light, open spaces and a cool ambience. Has a small woolies store as well and a great cafeteria. Had a wonderful time meeting with people there.

Looking for the Woolworths Australia customer service and support number? To contact Woolworths is very easy. Here are the top 7 ways to get in touch with Woolworths.

Woolworths Phone Number

1800 000 610 – Customer Service

You can reach Woolworths customer support by calling 1800 000 610 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 6:00 am-12:00 am / Sat: 6:00 am-10:30 pm and Sun: 6:00 am-10:00 pm.

Woolworths Australia Contact/Phone Numbers

DEPARTMENT OF Woolworths CONTACT NUMBER
Woolworths customer service phone number 1800 000 610
Shopping For a Business Support Team 1300 665 386
Woolworths Trolley Tracker number 1800 641 497
Woolworths Credit Cards number 1300 10 1234
Caltex Woolworths (now operated by Euro Garages Australia) number 1300 655 055
Woolworths Group Limited Contact number 02 8885 0000
Woolworths Complaint Number 1800 899 485
Supermarkets Contact of Woolworths 1300 767 969

Woolworths’s Best Toll-Free/800 Customer Service Phone Number

Call 1800 000 610

This is an Woolworths Australia’s Finest customer service telephone number that you can use to contact Woolworths. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Woolworths AU agent. You can use this number for various tasks such as:

  • Groceries
  • Magazines
  • DVDs
  • Health & Beauty Products
  • Household Products
  • Healthy Eating
  • Fresh Food Kids
  • Food Savers
  • Pet Hub
  • Woolworths Rewards
  • Jamie Oliver
  • Online Shopping
  • Liquor Licensing Act
  • Woolworths Group Limited Brands
  • Partner Program
  • Woolworths Metro
  • Metro Caltex
  • Woolworths Petrol

Head Office Contact Number

Corporate Head office address of Woolworths Australia.
1 Woolworths Way, Bella Vista NSW 2153, Australia

For any general inquiries, please contact Woolworths head office number : 1800 000 610

Contacting Woolworths – by phone or otherwise

Even though 1800 000 610 is Woolworths’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Woolworths Australia customer service Support. If you feel this information is wrong or know of other ways to get Woolworths, please let us know so we can discuss with other consumers.

Contact Woolworths Via EMAIL ADDRESS

As an alternative, you can email Woolworths at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : info@woolworths.com.au

Other email address: feedback@woolworths.com.au, gcsupport@woolworths.com.au, jtamayo@woolworths.com.au

Contact Woolworths Australia Through Social Media, Website & App

If you have a missing a Shipment, a small issue with a Woolworths device, or are having trouble making a purchase, try using social media to contact Woolworths Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Woolworths Australia Regular Customer Service Hours

Mon to Fri: 6:00 am-12:00 am
Sat: 6:00 am-10:30 pm and Sun: 6:00 am-10:00 pm

Store hours today Opening Hours Closing Hours
Monday 6:00 am 12:00 am
Tuesday 6:00 am 12:00 am
Wednesday 6:00 am 12:00 am
Thursday 6:00 am 12:00 am
Friday 6:00 am 12:00 am
Saturday 6:00 am 10:30 pm
Sunday 6:00 am 10:00 pm

Woolworths Holiday Hours

Customer service is closed on most public holidays.

  • 25 Dec Christmas Day
  • 26 Dec Boxing Day
  • 31 Dec New Years Eve
  • 01 Jan New Years Day

How to contact various departments of Woolworths

Contact Woolworths customer service number

In case you’ve got an issue or fault with your device, you can tell your problems customer service department on 1800 000 610 between Mon to Fri: 6:00 am-12:00 am / Sat: 6:00 am-10:30 pm and Sun: 6:00 am-10:00 pm.

Woolworths complaints number

If you want to report any damaged device or in case you’ve got a significant issue about Woolworths device that’s a danger to public security, contact their helpline complaints number at 1800 899 485 that is open 24 hours per day, 7 days per week.

Woolworths Product security discretion

We are committed to ensuring that all products we sell are safe and of the highest quality across all our Woolworths’ businesses in Australia.

This process includes:

  • Factory auditing (quality requirements);
  • Product testing; and
  • Inspections.

How to Report an Incident

In the Event That You bought a product from us and Want to report that a product security related incident please

  • Contact the call center 1300 767 969 to report the episode; or
  • Complete the online enquiry form.

Woolworths Product Recalls

Our reaction to goods Which Have Been recalled or withdrawn in the sale is determined by our internal policy and also the following priorities:

  • Assessing the health and security of our clients and staff.
  • Complying with legal requirements.
  • Maintaining our reputation for quality solutions.

Manufacturer’s Warranty & Consumer Guarantees

Most mobile handsets have been accompanied by a manufacturer’s warranties. These guarantees tend to cover manufacturing defects using the handset as described in these guarantees.
To learn more about Consumer Guarantees and your return rights, please see www.accc.gov.au

If your mobile phone has a Significant fault, you have an alternative to:

  • Have it repaired;
  • Have it replaced; or
  • Receive a refund.

Resolving credit card complaints

For All Non-Credit Card related queries or complaints

For Woolworths Credit Card complaints

Where and how to complain for credit card complaints
You can complain:

  • Email: complaints@macquarie.com
  • By phone: You can contact us by calling 1800 899 485 or ask to speak to the Complaints Officer.
    Complaint office: GPO Box 4294 Sydney NSW 1164 Australia

Lodge A Complaint to Woolworths

At Woolworths, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Woolworths Complaint department and one of our experts will be connected.

FAQs

How do I complain to Woolworths Australia?
Woolworths contact numbers
For Woolworths online customers, call 1800 000 610 from Australia (Monday to Friday 5:00am – 12:00am / Saturday and Sunday, 5:00am – 10:00pm)
For Woolworths supermarket customers, call 1300 767 969 from Australia (Monday to Friday 8:00am – 8:00pm / Saturday and Sunday, 10:00am – 5:00pm)

Does Woolworths have a human resources department?
The Group human resources function, in addition to delivering key strategic initiatives, supports driving synergies and efficiencies across the Group given the changing social and business environment.

How does Woolworths deal with complaints?
If you write to us, we will acknowledge your complaint by phone or in writing. If you feel your complaint is urgent, please tell us as soon as possible via telephone. We will refer your case for investigation by an appropriate senior manager and provide a response to your complaint within two business days.

Who is the HR director of Woolworths?
Share: Melanie Naidu, Group HR Director at Woolworths, joined the company after spending close to 18 years at fashion retail group Edcon, which she joined as Group Industrial Relations Advisor in the year 2000.

Hopefully, We helped you to get some genuine Contact numbers for Woolworths Australia Customer Service.

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Woolworths Australia
Average rating:  
 3 reviews
 by sandy

I used to shop for everything in Woolworths,but the quality has dropped significantly. I bought whole barramundi yesterday, baked it and instead of being firm was soft and mushy. Pork sausages were in the past were as good as you would buy anywhere,now the texture is soft.

 by Dorothy Godsk

Woolworths is a good shop to do our shopping. We live in Batemans Bay the only...... big issue........ is shopping trolleys are taken from the shopping centre left on the street outside the shopping centre / or all around town, to Batehaven, Surfside, on the new Batemans Bay bridge walkway. MP Andrew Constance has been written to, including our local Council as no one is taking responsibility from the shopping complex to stop trolleys from being removed from the shops. Aldi is the only business that their trolleys are not removed from the shopping complex, well done. Trolleys are also strewn all along the the main street of Batemans Bay and along the waterway, sometimes found dumped on the rocks. The issue with trolleys they are a spoiling the look of our lovely Batemans Bay Business area and suburbs. I used to move all the trolleys to the shops and go and speak to each business area, no one seems to understand this is a real problem, IT IS TOO BIG A JOB AS THEY ARE BACK AGAIN THE NEXT DAY. Trolley tracker does not work as there is constant dumping of trolleys every day, it is too big and out of hand. It is definitely spoiling our areas, they are even dumped along the waterway at Surfside. I collected quite a few yesterday and placed them neatly by the bus shelter. I noticed today they were all removed. PLEASE DO SOMETHING TO STOP TROLLEYS FROM BEING REMOVED FROM THE SHOPPING CENTRE. THANK YOU SO MUCH. ALL THE SHOPS SUCH AS WOOLWORTHS, COLES, KMART ADVISE THE TROLLEYS ARE COLLECTED DAILY, WELL NOT TRUE. PLEASE DO SOMETHING TO STOP TROLLEYS BEING STOLEN AND NOT RETURNED TO THE SHOPPING CENTRES. HAVE A GOOD DAY. I WOULD GIVE WOOLWORTHS MORE OF A RATING BUT DUE TO THE ISSUE WITH TROLLEYS, THE RATING WAS LOWER. MANY THANKS.

 by Robert Lloyd - Jones

Beautiful modern office with loads of light, open spaces and a cool ambience. Has a small woolies store as well and a great cafeteria. Had a wonderful time meeting with people there.