Contact TIO

Last updated on January 11th, 2024 at 04:03 am

Looking for the TIO Australia customer service and support number? To contact TIO is very easy. Here are the top 5 ways to get in touch with TIO.

TIO Phone Number

1800 062 058 – Customer Service

You can reach TIO customer support by calling 1800 062 058 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday 9.00 am to 5.30 pm.

TIO Australia Contact / Phone Numbers

TIO’s Best Toll-Free / 800 Customer Service Phone Number

Call 1800 062 058

This is an TIO Australia’s Finest customer service telephone number that you can use to contact TIO. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a TIO AU agent. You can use this number for various tasks such as:

• Health Insurance
• Many industries
• Energy and water
• Telecommunications
• Financial industry
• Other industries & complaint
• Handling agencies
• Security related complaints
• Employment
• Associations
• Defence Force
• Immigration
• Postal Industry
• Law Enforcement
• VET Student Loans
• Overseas Students

 Head Office Contact Number

Corporate Head office address of TIO Australia.
PO Box 276, Collins Street West, VIC 8007 Australia

For any general inquiries, please contact TIO head office number : 1800 062 058

Contacting TIO – by phone or otherwise

Although 1800 062 058 is TIO’s best toll-free amount, there are 5 full methods of getting in touch with them. Energy and water, Telecommunications, Financial industry, Other industries & complaint for clients looking for assistance is via online email support for TIO Australia customer support Support. If you feel that this info is wrong or know about other means to get TIO, please let us know that we could talk with other customers.

Contact TIO Via EMAIL ADDRESS

Instead, you can email TIO at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.

For General Inquiries : tio@tio.com.au

Other Customer Email: mediaenquiries@tio.com.au

Contact TIO Australia Through Social Media, Website & App

In case you’ve got a account issue, a little issue with an TIO service, then consider using societal websites to get TIO Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.

• Official Website
• TIO Facebook
• TIO Twitter
• YouTube channel of TIO
• TIO Instagram
• Android App
• IOS App

TIO Australia Regular Customer Service Hours

Monday to Friday: 9.00 am to 5.30 pm
Saturday-Sunday: Closed

TIO Holiday Hours

Customer service is closed on most public holidays: New Year’s Day, Christmas Day: Closed

How to contact various departments of TIO

TIO customer service Phone Number

In case you’ve got an issue or problem with your service, you can tell your problems TIO Customer Service Department contact Number 1800 062 058 between Monday to Friday 9.00 am to 5.30 pm.

How make to a Contacting TIO Complaint and enquiries

Online complaint form

It is possible to submit a new complaint through our online form or upgrade your current complaint. Completed online complaint forms usually recieve a reply out of us on the following weekday.

Phone Number contact

1800 062 058 Our complaints line is open from Monday to Friday 9:00 am to 5.30 pm, Australian Eastern Standard Time (Australian Eastern Daylight Time when daylight savings is in effect). Calls are free from landlines, but standard rates apply for calls from mobiles. If you call from a mobile you can ask us to call you back.

• Customer email: Email the consumer complaint form tio@tio.com.au
• Fax Number: Consumer complaint to 1800 630 614
• Address: PO Box 276, Collins Street West, VIC 8007 Australia
• Phone Number: 1800 062 058

When will stop Managing a complaint

At any moment throughout the Case Management process we’ll quit managing a complaint if you request us , or whether it’s resolved by arrangement. We may also Opt to stop managing a complaint if:

• They can’t be contacted, or Aren’t participating in the resolution Procedure
• Refuse to pay undisputed charges
• Complaint is frivolous or vexatious
• You’re acting unreasonably
• We can’t take the complaint because It’s out of our jurisdiction
• Another body or forum is more suitable to take care of the complaint.

TIO translating and interpreting service contact

If you want an interpreter, telephone us 1800 062 058 and we will get one for you, or you could telephone the Translating and Interpreting Service on 131 450.

If You’re deaf or have a hearing or speech disability, you can contact us via the National Relay Service – phone the NRS on 1800 555 677 then request 1800 062 058.

Kinds of complaints about Fees

We deal with complaints about issues such as consumers being billed:

• At different rates than they consented to
• For services they weren’t aware of or didn’t agree to, for example mobile premium services, mobile roaming, third party services or equipment leasing
  for excess usage
• For Unauthorized use by a third party.

Lodge a Complaint into TIO

At TIO, they place you and your experience chief, which explains why your comments is actually important for them. If you are using a thing, we’d like to assist you mend it if possible. We have made our complaints process easy with the below form. Just supply your advice at TIO Complaint section and some of our experts will be connected.

FAQs

How do I contact the Telecommunications Ombudsman Australia?
1800 062 058

What is the phone number for Tio Darwin?
Call 131 846 and one of our friendly consultants will assist you with the claims process. For emergency after hours support please call 131 846 and follow the prompts. We offer a 24/7 online claim lodgement service.

How do I complain about telecom?
Phone: 200 from mobile, or 0800 022 022 from a landline.

How do I complain about a company in Australia?
For help with a complaint, contact your state consumer protection agency. Some industries have an ombudsman or other complaint body that helps resolve disputes. You also have the option of taking legal action. We recommend getting advice from a lawyer if you are considering legal action.

Hopefully, We helped you to get some genuine Contact numbers for TIO Australia Customer Service.

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