Contact Health Complaints Commissioner

Last updated on January 11th, 2024 at 03:18 am

Looking for the Health Complaints Commissioner Australia customer service and support number? To contact Health Complaints Commissioner is very easy. Here are the top 5 ways to get in touch with Health Complaints Commissioner.

Health Complaints Commissioner Phone Number

1300 582 113 – Customer Service

You can reach Health Complaints Commissioner customer support by calling 1300 582 113 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday 9:00 am to 5:00 pm / Saturday-Sunday: Closed.

Health Complaints Commissioner Australia Contact / Phone Numbers

Health Complaints Commissioner’s Best Toll-Free / 800 Customer Service Phone Number

Call 1300 582 113

This is an Health Complaints Commissioner Australia’s Finest customer service telephone number that you can use to contact Health Complaints Commissioner. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Health Complaints Commissioner AU agent. You can use this number for various tasks such as:

• Complaint process icon
• Tips complaint
• Clipboard icon
• Signed sealed
• Consultations icon
• IVF Inquiry submissions
• Executive assistant
• Project officer
• Medical advisor
• Complaints Resolution
• Investigations
• Data Monitoring
• Corporate Support
• Communications & Engagement

 Head Office Contact Number

Corporate Head office address of Health Complaints Commissioner Australia.
Level 26, 570 Bourke Street Melbourne, 3000 Victoria, Australia

For any general inquiries, please contact Health Complaints Commissioner head office number : 1300 582 113

Contacting Health Complaints Commissioner – by phone or otherwise

Although 1300 582 113 is Health Complaints Commissioner’s best toll-free amount, there are 5 full methods of getting in touch with them. Complaint process icon, Executive assistant, Medical advisor, Complaints Resolution, Data Monitoring for clients looking for assistance is via online email support for Health Complaints Commissioner Australia customer support Support. If you feel that this info is wrong or know about other means to get Health Complaints Commissioner, please let us know that we could talk with other customers.

Contact Health Complaints Commissioner Via EMAIL ADDRESS

Instead, you can email Health Complaints Commissioner at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.

For General Inquiries : hcc@hcc.vic.gov.au

Other Customer Email: caley.zingerle@hcc.vic.gov.au

Contact Health Complaints Commissioner Australia Through Social Media, Website & App

In case you’ve got a account issue, a little issue with an Health Complaints Commissioner service, then consider using societal websites to get Health Complaints Commissioner Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.

• Official Website
• Health Complaints Commissioner Facebook
• Health Complaints Commissioner Twitter
• YouTube channel of Health Complaints Commissioner

Health Complaints Commissioner Australia Regular Customer Service Hours

Monday to Friday: 9:00 am to 5:00 pm
Saturday-Sunday: Closed

Health Complaints Commissioner Holiday Hours

Customer service is closed on most public holidays: New Year’s Day: Closed

How to contact various departments of Health Complaints Commissioner

Health Complaints Commissioner customer service Phone Number

In case you’ve got an issue or problem with your service, you can tell your problems Health Complaints Commissioner Customer Service Department contact Number 1300 582 113 between Monday to Friday 9:00 am to 5:00 pm.

Legislation of Health Complaint Commissioner

The Health Complaints Commissioner Was Made under the Health Complaints Act 2016. The applicable legislation for our job comprises:

• Health Complaints Act 2016
• Privacy and Data Protection Act 2014
• Health Records Act 2001
• Freedom of Information (Access Charges) (Amendment) Regulations 2002
• Health Records Regulations 2012
• Freedom of Information Act 1982
• Charter of Human Rights and Responsibilities Act 2006

To get the most up-to-date version of those Acts and Regulations, visit www.legislation.vic.gov.au.

Health Complaints Commissioner Service Charter

Our Service Charter describes what we do, what we cannot do, how we work and how you can expect us to treat you. It also explains what we want from you once you are involved with this link our service.

They do Not Solve want to File a complaint

Telephone us 1300 582 113 and we can talk about your situation. If you don’t make a complaint to us, then we can’t look into the problem further but we might suggest some options that will assist you solve your issues directly.

How make to a complaint in HCC

• Call on: 1300 582 113 between 9:00 am and 5:00 pm, Monday to Friday.
• Visit at: Level 26, 570 Bourke Street, Melbourne. (appointments recommended: 1300 582 113)
• Need an interpreter Call TIS National on: 131 450.

Strategies for making a Criticism

In the event the matter is simple to describe, or caused just a minor annoyance, consider speaking directly with the supplier. In case the matter is complicated or severe, you need to make your complaint in writing (Try our complaint letter template).

How to lodge a complaint with us

If you are unable to resolve a complaint yourself, lodge the complaint with us online, by phone, by mail or in person.

Before you lodge your complaint, make sure you have:

• The name, address and contact details of the health service provider or organisation you are complaining about;
• If you are complaining for someone else, consent of the person you are complaining for; and

Any relevant supporting documents, including:

• Your letter of complaint or email to the health service provider or organisation
• Their response to your complaint
• Other supporting documents such as letters, referrals, photos or invoices.

Lodge a Complaint into Health Complaints Commissioner

At Health Complaints Commissioner, they place you and your experience chief, which explains why your comments is actually important for them. If you are using a thing, we’d like to assist you mend it if possible. We have made our complaints process easy with the below form. Just supply your advice at Health Complaints Commissioner Complaint section and some of our experts will be connected.

FAQs

Is there a medical ombudsman in Australia?
The Health Complaints Commissioner is an independent and accessible ombudsman.

How do I complain about a hospital in Victoria?
Making and resolving a complaint
Submit your complaint online via our online form .
Email our Feedback and complaints team via health.feedback@health.vic.gov.au.
Mail: Health Feedback, GPO Box 4057, Melbourne, Victoria, 3000.
Phone: 1300 229 075. For more information, see our Contact us page.

What is the number for NSW health complaint?
1800 043 159

What are the 7 patient rights in Australia?
These are described in the Australian Charter of Healthcare Rights. The rights included in the Charter relates to access, safety, respect, communication, participation, privacy and comment.

Hopefully, We helped you to get some genuine Contact numbers for Health Complaints Commissioner Australia Customer Service.

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