AAMI Help Pages

Here are some help pages that customers can contact like AAMI Customer FAQ, Forum, and Online Help

Contact AAMI Help @ aami.com.au

Navigate to https://www.aami.com.au/contact first. If you have a problem with a policy or AAMI service, click on this link or paste it into the search bar of your browser and hit enter to go to the page. If you aren’t already logged in, type in your email and password to log into your account and gain access to the page.

General Problems that AAMI Customers Reports

  • Managing your Service
  • Buying & Canceling
  • Username & Password Help
  • Getting Started
  • Claim issue
  • Complaints
  • Something Else?

Contacting AAMI Help Pages

This is the official customer support page of AAMI, which contains different options for contacting them about a variety of issues. If you are looking for AAMI’s best customer help page or faq or forum, this is the best entry point. If you don’t have access to your account, try resetting the password with your email address. If that doesn’t work, contact AAMI directly by calling their customer service number at 13 22 44.

AAMI Frequently Asked Questions

Where is AAMI head office?

AAMI Corporate Head office is located at AAMI Insurance, Level 28, 266 George St, Brisbane QLD 4000, Australia

How do I cancel AAMI?

For policy cancellations or to discuss your situation further, please call us on 13 22 44. If you do cancel, you may qualify for a refund for the unexpired portion of your premium, less our cancellation fee and any non-refundable government charges (if applicable).

How do I contact AAMI Australia?

Customers can contact AAMI via this customer service number 13 22 44 or via AAMI live chat support or via email at myclaim@aami.com.au.

Do you pay excess if car is stolen?

When do you pay car excess insurance? You pay car insurance excess if you make a claim for damage to your car, with repairs being covered by your insurer. You don’t have to pay car insurance excess if it’s a third party claim (someone else involved), as your excess only counts to your own claim.

Does AAMI cover hail damage?

Through AAMI’s Comprehensive Car Insurance, you’ll be covered from accidental damage caused by natural events such as hail, storm, flood or bushfire. AAMI Car Insurance, Motorcycle Insurance, NSW and ACT CTP Insurance, and Caravan Insurance are issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) trading as AAMI.

Do you pay excess if not your fault?

“It wasn’t my fault so I won’t have to pay my excess, but if it is my fault, I do.” Your excess is something you never really think about until the day comes and you need to pay it. An excess is the amount you pay (or we hold back) in the event of any claim, regardless of who’s to blame for the incident.

What is AAMI contact phone number?

AAMI Australia’s best phone number is 13 22 44.

Hopefully, We helped you to get some genuine information about AAMI help pages Customer Service.

Other Ways to Contact AAMI

AAMI Customer Reviews

Average rating:  
 2 reviews
 by hen on AAMI Australia

I had the best experience after my accident 2 days ago. I called AAMI to report the accident and lodge a claim. The consultant, Emma, was so patient, calm & helpful. Initially I said my car was drivable, but then realised it is likely not roadworthy and need to be towed, so I had quite a lot of updates after the initial claim was lodged. Hire car dates needed to move, new repairer, towing from my home, etc. The accident was at 7:25am & by 12pm same day I had a rental car & my tow was arranged from home for the afternoon, no hassles.

 by Max Robinson on AAMI Australia

Address details need to be updated not in Edward street Brisbane