Contact Xiaomi Through Social Media, Website & App

How to contact Xiaomi through social media? Message Xiaomi through social media websites like Facebook or Twitter and also through Website and App.

Xiaomi Facebook

Xiaomi Twitter

Use above link to launch social media support
Chat Hours : Monday to Friday: 9:00 am – 5:30 pm.

If you have a missing order shipment, a small issue with an Xiaomi device, or are having trouble making a purchase or technical issue, try using social media to contact Xiaomi Australia. Go to the official Xiaomi Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Xiaomi Social media?
Chat Topics
  • Technical Support
  • Billing & General Support
  • Return & Exchange Device
  • Sales Support
  • Questions
  • Complaint
  • For different reason

This is especially helpful for recurring problems, device issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Xiaomi Recent Customers

Solved: Internet dropping out 10-20 times a day, no inform…
Billing and direct debit: Solved
Solved: Xiaomi locked phone not taking any SIM cards
Can’t unlock my Phone: Solved

Xiaomi Live Chat Support Statistics

Xiaomi Facebook Link Xiaomi Facebook
Twitter Link Xiaomi Twitter Link Xiaomi
Contact Department Xiaomi Customer Service
Customer service hours Mon to Fri: 9:00 am – 5:30 pm
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 85%
Best phone number 1800 103 6286

Contacting Xiaomi by Social media or otherwise

Even though Xiaomi Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Xiaomi Australia. You can reach Xiaomi customer support by calling 1800 103 6286 number directly.  If you feel this information is wrong or know of other ways to get Xiaomi, please let us know so we can discuss with other consumers.

Contact Xiaomi through website & app

Customers can also get support from Xiaomi Website and Application. In website, there are many options available for customer service. According to Xiaomi, over millions Australians using Xiaomi app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


Does Australia have Xiaomi?
Xiaomi Australia can be found on various platforms throughout Australia to cater to your purchase experience. For an updated list on where to purchase our products, kindly refer to our Authorised Retailers page.

How can I contact Xiaomi directly?
Please contact our customer care services at 1800 103 6286. For circumstances that require further inspection, you will be required to visit nearest Xiaomi Authorized service center with the defective device, box, all tags/manual and the original invoice.

Is Xiaomi popular in Australia?
We asked Australian consumers about “Most popular smartphone brands” and found that “Apple” takes the top spot, while “Xiaomi/Mi” is at the other end of the ranking. These results are based on a representative online survey conducted in 2023 among 1,812 consumers in Australia.

Will Xiaomi work in Australia?
Keep in mind that to have a perfect coverage, the ideal thing is that the Xiaomi Redmi Note 11 Pro 5G has all the frequencies for all networks, that are used in Australia, although if the Xiaomi Redmi Note 11 Pro 5G lacks any of the frequency bands used, it does not mean that it does not work on that network, but …

Hopefully, We helped you to get some genuine Contact numbers for Xiaomi Australia Customer Service.

More Ways to Contact Xiaomi

Xiaomi Phone Number
Live Chat Support Xiaomi
Xiaomi Customer Service
Email Support Xiaomi
All Contacts Xiaomi
Xiaomi help pages

Xiaomi Customer Reviews

Average rating:  
 2 reviews
 by Williams on Xiaomi Australia

Great service, excellent product. Price is cheaper than 2nd hand and 12mth warranty. Will be back to buy a second one for partner.

 by Panmi on Xiaomi Australia

A beautiful Xiaomi showroom. The staff are pretty good at illustrate these IOT things. A very good experience.