Contact Vocus Through Social Media, Website & App

How to contact Vocus through social media? Message Vocus through social media websites like Facebook or Twitter and also through Website and App.

Vocus Facebook Page

Twitter Page Vocus

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing order shipment, a small issue with an Vocus device, or are having trouble making a purchase or technical issue, try using social media to contact Vocus Australia. Go to the official Vocus Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Vocus Social media?
Chat Topics
  • Technical Support
  • Billing & General Support
  • Return a Device
  • Exchange Device
  • Sales Support
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Vocus Recent Customers

Solved: Change my plan
Billing and direct debit: Solved
Solved: Deactivate my Service
Payment Issue: Solved

Vocus Chat Support Statistics

Vocus Facebook Link Facebook Page
Twitter Link Vocus Twitter Page
Contact Department Vocus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 80%
Best phone number +61 1300 889 988

Contacting Vocus by Social media or otherwise

Even though Vocus Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Vocus Australia. You can reach Vocus customer support by calling +61 1300 889 988 number directly.  If you feel this information is wrong or know of other ways to get Vocus, please let us know so we can discuss with other consumers.

Contact Vocus through website & app

Customers can also get support from Vocus Website and Application. In website, there are many options available for customer service. According to Vocus, over million Australians using Vocus app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


What was the previous name of the Vocus group?
Vocus Group Ltd (Vocus Group ), formerly known as Vocus Communications, is a technology company that provides network and core products. It’s solutions include connectivity for core business, relocate data infrastructure and connect with the cloud.

What happens to my Vocus shares?
Trading in Vocus shares on the ASX was suspended from the close of trading on Friday, 25 June 2021. Vocus has applied to the ASX to have quotation of its shares terminated and for Vocus to be removed from the official list of the ASX, with effect from close of trading on 23 July 2021.

Did Vocus Group get a new ceo as kevin russell retires?
Sweeney has been COO since 2019. Vocus Group has promoted Ellie Sweeney to the role of CEO as it embarks on a $1 billion program to upgrade its fibre infrastructure.

What is the stock price of Vocus Group?
Vocus Group Ltd share price live 5.49, this page displays ASX VOC stock exchange data.

Hopefully, We helped you to get some genuine Contact numbers for Vocus Australia Customer Service.

More Ways to Contact Vocus

Vocus Phone Number
Live Chat Vocus
Vocus Customer Service
Email Support Vocus
Vocus All Contacts
Vocus help pages

Vocus Customer Reviews

Average rating:  
 2 reviews
 by gunslinger on Vocus Australia

Our business needed an upgrade for our internet connection. I had contacted a fair few fiber providers. Vocus came to the price party and gave us premium Telstra 1000/1000 fiber for a really good price.

 by Steve Walker on Vocus Australia

Amazing, very professional team.