Contact Sony Through Social Media, Website & App

How to contact Sony through social media? Message Sony through social media websites like Facebook or Twitter and also through Website and App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem of service, a small issue with a Sony device, or are having trouble making a purchase or technical issue, try using social media to contact Sony australia. Go to the official Sony Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Sony Social media?
Chat Topics
  • Technical Support
  • Sales Support
  • Track an Order
  • Repair request
  • Device support
  • For different reason

This is especially helpful for recurring problems, device issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Sony Recent Customers

Solved: Wont accept new password
Solved: I can’t log into my account
Solved: My internet is off and the gamei bought from the playstation store does..

Sony Live Chat Support Statistics

Sony Facebook Link
Twitter Link
Contact Department Sony Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available Yes
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 94%
Best phone number 1300 13 7669

Contacting Sony by Social media or otherwise

Even though Sony Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Sony Australia. You can reach Sony customer support by calling 1300 13 7669 number directly.  If you feel this information is wrong or know of other ways to get Sony, please let us know so we can discuss with other consumers.

Contact Sony through website & app

Customers can also get support from Sony Website and Application. In website, there are many options available for customer service. According to Sony, over millions of Australians using Sony app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here


How do I contact Sony in Australia?
You can send us a message at (Australia) or (New Zealand) or contact our Support Team on 1300 13 7669 (AU) or 0800 766 969 (NZ) or start a LIVE CHAT here or contact us here for other enquiries.

Who is the head of Sony Australia?
Vanessa Picken is the Chair and CEO of Sony Music Entertainment Australia and New Zealand. She has over 15 years in leadership with a reputation for strategic thinking and business transformation from previous Managing Director roles in the global music industry.

How do I contact Sony?
Home, Car & Portable
For new repairs and assistance: 1-800-634-8606.
Check repair status.

Is Sony available in Australia?
Browse Sony’s full consumer product range and accessories in state-of-the-art surroundings, at your own pace and in your own time.

Hopefully, We helped you to get some genuine Contact numbers for Sony Australia Customer Service.

More Ways to Contact Sony

Sony Phone Number
Live Chat Support of Sony
Sony Customer Service
Email Support of Sony
All Contacts of Sony
Sony help pages

Sony Customer Reviews

Average rating:  
 2 reviews
 by General on Sony Australia

the best tv I've ever bought clear picture great sound and great to pair with the ps5 it had atmos it's a google app tv has all the bells and whistles I highly recommend this

 by Hamish Wallace on Sony Australia

I've been using this store as my main supply of camera gear for a few years now and I recently purchased more equipment from them.