Here are some help pages that customers can contact like Scoopon Customer FAQ, Forum, Q.A and Online Help
Contact Scoopon Help @ Scoopon
Navigate to this link If you have a problem with booking or Scoopon service, click on this link or paste it into the search bar of your browser and hit enter to go to the help page.
General Problems that Scoopon Customers get solved
- Change or cancel booking
- Question About A Booking
- Making a new booking
- Refund Your Booking
Contacting Scoopon Help Pages
This is the official customer support page of Scoopon, which contains different options for contacting them about a variety of issues. If you are looking for Scoopon’s best customer help page or faq or forum, this is the best entry point. If that doesn’t work, contact Scoopon directly by calling their customer service number at 1300 726 676
Scoopon Frequently Asked Questions
How can I obtain a tax invoice/receipt?
An email confirmation receipt will be sent to your linked email address once your purchase is confirmed as successful. This will outline the purchase, and the expenditure involved.
How do I use my credits?
Your store credit is visible in the payment section of the checkout page. Simply select the ‘Use My Scoopon Credits’ box for the credit amount to be deducted from your total balance. You can also check your store credit in your ‘My Account’ section under ‘Scoopon Credits’ or you can access it by clicking on this link after logging in.
How do I redeem my voucher?
Each deal may have different requirements for redemption. Simply check ‘The Fine Print’ section on the deal page and on your voucher for specific instructions on how to redeem your deal. Most businesses will require bookings in advance and will ask you to provide your voucher number/s when the booking is made. In most cases, you will also need to take your print out along with you at the time of redemption. Alternatively, some venue owners are happy to view your voucher on your smartphone or via the App. We always recommend checking this with the venue first before your visit. We also recommend checking with the merchant when you make your booking for any extra requirements.
How do I access the fine print?
The fine print includes information on what is included in your purchase, special conditions, expiry date and other helpful information. The fine print can be found on the deal page under the redemption location details and also on the voucher.
Can I make an Online Booking via the app?
Unfortunately not at this time. In order to book on a mobile device, you will need to log into your account from a browser, and book via the ‘My Scoopons’ page.
How do I contact Scoopon Australia by phone?
1300 726 676 is Scoopon Australia’s best toll-free number. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.