Europcar Help Pages

Here are some help pages that customers can contact like Europcar Customer FAQ, Forum, Q.A and Online Help

Contact Europcar Help @

Navigate to this link If you have a problem with booking or Europcar service, click on this link or paste it into the search bar of your browser and hit enter to go to the help page.

General Problems that Europcar Customers get solved

  • Vehicles fleet & network
  • Business services
  • Corporate account
  • Travel agents
  • Tour operators
  • Bike carrier
  • Wheelchair vehicles
  • Campervan

Contacting Europcar Help Pages

This is the official customer support page of Europcar, which contains different options for contacting them about a variety of issues. If you are looking for Europcar’s best customer help page or faq or forum, this is the best entry point. If that doesn’t work, contact Europcar directly by calling their customer service number at 1300 720 055.

Europcar Frequently Asked Questions

Where is Europcar head office?

iPrimus Corporate Head office is located at 189 S Centre Rd, Tullamarine VIC 3043 Australia

How Can i Pay for my Rental?

The rental will be paid when returning the vehicle, except if you have booked a prepaid rate (Pay online offer). In that case your credit card will be debited for the rental amount at reservation time.

How do I contact iPrimus Australia?

Customers can contact iPrimus via this customer service number 1300 720 055 or via iPrimus live chat support or via email at

How Can i Check my Privilege Credits?

Your Privilege credits and progress towards attaining the next tier level can be viewed in any of the following:

  • The My Account section of the Europcar website or App
  • On your virtual Privilege card installed on a smartphone
  • In a monthly account statement sent by email
Can i Drive into Another Country?

Europcar may permit you to cross the border with the vehicle. This varies according to country of rental, car categories and the countries you wish to visit.

Can i Check Rates Without Making a Reservation?

Yes, you may request a Europcar quotation and check vehicle availability without making a reservation. Complete only the entry page on your Europcar website and click on “Get a quote”.

Other Ways to Contact Europcar

Europcar Phone Number
Europcar Customer Service
Contact Email Support of Europcar
All Contacts of Europcar

Europcar on Social Media

Europcar Customer Reviews

Average rating:  
 2 reviews
 by Janet on Europcar Australia

All that did was cost me money the Staff at Newcastle Australia were Brilliant organized a car for me with no notice as I only found out what had happen when I landed in Newcastle and turned my phone.

 by Gerry Teo on Europcar Australia

Good service. Helpful and pleasant