Etihad Email

Email support by Etihad Australia customer service email @

Average reply time: (8 hours)

Why do customers write email to Etihad
  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Complaints

Contact Etihad Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as flight booking number, booking type, and your contact information. Explain the issue in as much detail as possible and wait for a response from Etihad customer service department.

As an alternative, you can email Etihad customer service at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Etihad General Inquiry Email:

Etihad Customer Email Support

Email address
Mailing Department Etihad Customer Service
Customer service hours Mon to Fri: 24 Hours / Sat and Sun: 24 Hours
Is Call-back available No
Normal response time Within 24 Hours
Alternate methods phone, web, chat, social media
Quality of help 94%
Best phone number +61 1300 532 215

Contacting Etihad – by Email or otherwise

Even though is Etihad’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Etihad Australia. If you feel this information is wrong or know of other ways to get Etihad, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Etihad Australia.

Level 1, Brisbane International Terminal,
Brisbane Airport QLD 4007, Brisbane, Australia

For any general inquiries, please contact Etihad head office number : +61 7 3845 7200


Is Etihad operating to Australia?
Etihad Destinations. Fly to Abu Dhabi with us or onwards to over 70 destinations across Asia, Australia, Europe, the Middle East and North America.

Will Etihad refund money?
If you’ve booked at least seven days in advance of your flight, you’ll receive a full refund if you cancel within 24 hours of purchasing the ticket. To request a refund, please speak to our Global Contact Centre or visit an office near you.

How many kg baggage allowed in Etihad Airways?
Luggage allowance is determined by the type of tickets booked. Economy travellers have limited to up to 23kg. premium economy passengers enjoy up to 30kg Business and First Class passengers are afforded 40kg and 50kg respectively.

Who is the CEO of Etihad Airways 2023?
Antonoaldo Neves, Etihad Airways’ CEO, said: “This year is a proud and pivotal moment for Etihad.

Hopefully, We helped you to get some genuine contact emails for Etihad Australia Customer Service.

More Ways to Contact Etihad

Etihad Phone Number
Live Chat Support Etihad
Etihad Customer Service
All Contacts Etihad
Etihad on Social Media
Etihad Help Desk

Etihad Customer Reviews

Average rating:  
 1 reviews
 by Marcus on Etihad Australia

Our flight from Melbourne to Abu Dhabi on 3 Aug was horrendous. Guess you can't avoid the turbulence which confined us to our seats for most of the journey. However the seat configuration on this plane was unreal. We both have long legs and our knees were actually touching the seats in front . Think this must have been a very old plane. The entertainment unit did not function correctly. We both ended up with extremely swollen ankles and legs .