Etihad Customer Service

Customer service tips to calling & contacting Etihad faster. By contacting Etihad customer service number, you can get your common issues solved & customer reviews.

Etihad Phone Number

+61 1300 532 215 – Customer Service

You can contact Etihad customer support by calling +61 1300 532 215 number directly or call Etihad customer care at the phone number 1800 123 3901 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 24 Hours or Saturday and Sunday: 24 Hours.  If you can’t find what you’re looking for, please contact Etihad on one of the numbers listed below

You can call Etihad customer service number and generally discuss for following topics

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking

Find Booking Department

If you want to check or find your booking simply visit on this department and type booking number and last name and click on the find my booking button.

Etihad Australia Regular Business Hours

Mon to Friday: 24 Hours
Saturday – Sunday: 24 Hours

Contact Etihad customer service

In case you’ve got an issue or fault with service, you can tell your problems to Etihad support department on (08) 9166 9300

If you want to report any Etihad lost, late or damaged baggage or in case you’ve got a significant issue about Etihad service that’s a danger to public security, contact their helpline support number at (08) 9166 9300 that is open working hours.

Online Booking Department

If you want to booking online or any problem or issue regarding this department to visit on this webpage.

General Problems that Etihad Customers Reports

How to cancel a booking or change my surname?
Re-book a delayed or cancelled flight
How to apply for a refund?
Complaints and compliments

Common Problem Categories

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking

About Etihad

Etihad Airways is the second flag carrier of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second largest airline in the UAE after Emirates. Contact Etihad to discover more using our customer support telephone number. Find more info at


Is Etihad operating to Australia?
Etihad Destinations. Fly to Abu Dhabi with us or onwards to over 70 destinations across Asia, Australia, Europe, the Middle East and North America.

Will Etihad refund money?
If you’ve booked at least seven days in advance of your flight, you’ll receive a full refund if you cancel within 24 hours of purchasing the ticket. To request a refund, please speak to our Global Contact Centre or visit an office near you.

How many kg baggage allowed in Etihad Airways?
Luggage allowance is determined by the type of tickets booked. Economy travellers have limited to up to 23kg. premium economy passengers enjoy up to 30kg Business and First Class passengers are afforded 40kg and 50kg respectively.

Who is the CEO of Etihad Airways 2023?
Antonoaldo Neves, Etihad Airways’ CEO, said: “This year is a proud and pivotal moment for Etihad.

Hopefully, We helped you to get some genuine customer service numbers for Etihad Australia.

Etihad Customer Reviews

Average rating:  
 1 reviews
 by Marcus on Etihad Australia

Our flight from Melbourne to Abu Dhabi on 3 Aug was horrendous. Guess you can't avoid the turbulence which confined us to our seats for most of the journey. However the seat configuration on this plane was unreal. We both have long legs and our knees were actually touching the seats in front . Think this must have been a very old plane. The entertainment unit did not function correctly. We both ended up with extremely swollen ankles and legs .