eDreams Live Chat

How to chat with eDreams Australia? Here is the eDreams Live chat link buy using you can chat with eDreams customer support Agent.

https://www.edreams.com.au/customer-care/#/

Use above link to launch chat in various departments.
Chat Hours : 24 hours, 7 Days

Select Start chatting if you have any problem, like Changing, cancelling or amending a flight booking, Baggage Information. To connect with an eDreams representative through a messenger service, click this Live chat link and select your appropriate option like Change, cancel or add to a booking, Delays or cancellations, Refunds, Lost, damaged or delayed baggage. Then, there are different categories to choose in each section. After choosing your option, explain your problem by typing it into the text box and hit send. When you’re done with the conversation, request that the representative emails a transcript of your discussion to you for your records.

Why did you want to chat with eDreams?
Chat Topics
  • Changing, cancelling or amending a booking
  • Delays or cancellations
  • Refunds
  • Before travel issue
  • Baggage Problem
  • Making a new booking
  • Link separate bookings
  • Complaints and compliments

This is especially helpful for booking  problems, Change, cancel or add to a booking. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by eDreams Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: I got a message my flight was changed. what are my options?
Solved: How many hours prior to a international flight should I arrive to the airport
Solved: My suitcase was damaged on my eDreams flight from Malaysia

The following answers may provide you with immediate help

eDreams Live Chat Support Statistics

eDreams Live Chat Link https://www.edreams.com.au/customer-care/#/
Mailing Department eDreams Customer Service
Customer service hours Subject to agent availability
Is Call-back available No
Normal response time Within an Hour
Alternate methods phone, web, social media
Quality of help 80%
Best phone number 02 8278 4289

Contacting eDreams – by Chat or otherwise

Even though eDreams Live chat Support is great service, you will find 5 complete ways of getting in contact with them. Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for eDreams Australia. If you feel this information is wrong or know of other ways to get eDreams, please let us know so we can discuss with other consumers.

FAQs

How do I contact eDreams?
If you have an account and a booking already loaded in your app, you can access the Support Area. Either scroll down and tap on the Help banner on the home screen or, if you have an upcoming flight, you can also tap on the help icon with the question mark that is on the top right corner.

Does eDreams refund money?
In the case of cancellation, the customer will be refunded the full cost of the booking minus a 20% excess fee. Booking costs refer to the air fare of the trip booked through eDreams.

How do I contact eDreams by email?
If you would like to bring a legal matter to our attention, please email us at customerservice-en@contact.edreams.com.

How do I get rid of eDreams?
Click on the “My Prime account” tab on the vertical left-side menu on the website or tap on the “Profile” section on the app. You will see a link in the main window called “Cancel my prime subscription” through which you disable the auto-renewal of your Prime membership.

Hopefully, We helped you to get some genuine Contact numbers for eDreams Australia Customer Service.

More Ways to Contact eDreams

eDreams Phone Number
eDreams Customer Service
eDreams All Contacts
eDreams on Social Media
eDreams Help Pages

eDreams Customer Reviews

Average rating:  
 2 reviews
 by Maggie on eDreams Australia

I felt the staff except for 1 staff member were great. The car hire company was very efficient, we didn't really wait around for long. Especially seeing it is Sydney. Jetstar as usual were great. I'd highly recommend Edreams to anyone. I'll become a long term member .

 by Jana Slezáčková on eDreams Australia

I have cancelled on the same day of the booking as the dates I gave where 2 months from now and then