Contact Westpac Bank

Phone Number : 1300651089

Email : info@westpac.com.au

Business Hours: Monday - Friday: 8:00 am - 8:00 pm / Saturday - Sunday: 6:00 am - 8:00 pm

Website : https://www.westpac.com.au/

Contact Westpac Bank customer service contact numbers

Corporate Head office: 283-285 Kent St, Sydney NSW 2000, Australia

Westpac Bank
Average rating:  
 1 reviews
 by Kam Austine

3 months ago
The poorest service I had ever!
When depositing notes, card stuck in the ATM on Saturday in the Westpac Place Branch on Kent Street .
Gave the branch a few calls on Monday, nobody picked up.
Called them again on Tuesday, a guy picked up the call and still talked and laughed loudly with his colleagues, totally ignored me.
After a few seconds, he speaked "Hello", no greeting at all.
Issue still not resolved!!

Looking for the Westpac Bank Australia customer service and support number? To Contact Westpac Bank is very easy. Here are the top 5 ways to get in touch with Westpac.

Westpac Bank Phone Number

1300 651 089Customer Service

You can reach Westpac customer support by calling 1300 651 089 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 8:00 pm and Saturday and Sunday: 6:00 am – 8:00 pm. 

Westpac Bank Australia Contact/Phone Numbers

DEPARTMENT OF WESTPAC BANK CONTACT NUMBER
Personal customer service Westpac 132 032 
Westpac Business customer service 132 142
Corporate Online Customers Service Westpac 132 142
Westpac Overseas Contact Number (+61 2) 9155 7700
Online and Mobile Banking Personal customer service  1300 655 505
Business Customer Online and Mobile Banking Number 1300 655 505
Corporate Online Customer Online and Mobile Banking Number 1300 134 291
Report lost or stolen card Number 1300 651 089
National relay service Number 132 032
Westpac IFCA Complaints Number  1800 931 678
Home Loan Department Contact number 131 900
For Credit Card Contact number Westpac 1300 651 089
Westpac Bank Personal Loan 1300 720 697
For International & Travel Department Contact Number 132 032
Westpac Bank Travel Insurance Contact Number 1800 502 077
Foreign currency accounts Under 21s & students Contact Number  1300 558 724
Saving account Contact Number Westpac Bank 1300 558 724
Westpac Bank Home Insurance Contact Number 1300 650 255
Car, Travel, Boat, Caravan & Trailer Insurance Contact number Westpac Bank  1800 502 077
Bank Life Insurance contact number 132 135
Life Insurance Existing policy enquiries Westpac Bank  131 817
Westpac Bank Media relation department contact +61 2 8219 8512

Westpac Bank’s Best Toll-Free/800 Customer Service Phone Number 

Call 1300 651 089 

This is a Westpac bank Australia’s Finest customer service telephone number that you can use to contact Westpac Bank. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Westpac. You can use this number for various tasks such as

  • Setup account
  • Complaints
  • Questions about service
  • Feedback about your experiences in branch or with a particular service

Head Office Contact Number

Corporate Head office address of Westpac Bank Australia.
283-285 Kent St,
Sydney NSW 2000, Australia
For any general inquiries, please contact Westpac Banking corporation number : +61 2 8254 2750

Contact Westpac Bank Via EMAIL ADDRESS

As an alternative, you can email Westpac Bank at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries: info@westpac.com.au

Service related questions: customeradvocate@westpac.com.au

Customer Feedback: customerresponse@westpac.com.au

Other emails: veteransupport@westpac.com.au, vicclientservice@westpac.com.au, customers@westpac.com.au, servicesupportqldhealthcare@westpac.com.au, support@westpac.com.au , servicesupportnswhealthcare@westpac.com.au, servicesupportsantwahealthcare@westpac.com.au

Contact Westpac Australia Through Social Media, Website & App

If you have a account issue, a small issue with westpac bank service try using social media to contact Westpac Bank Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Westpac Bank Australia Regular Customer Service Hours

Mon to Friday: Open 8:00 am – 8:00 pm ( Sydney time)
Saturday: Open 6:00 am – 8:00 pm (Sydney time)
Sunday : 6:00 am – 8:00 pm

Store hours today Opening Hours Closing Hours
Monday 8:00 AM 8:00 PM
Tuesday 8:00 AM 8:00 PM
Wednesday 8:00 AM 8:00 PM
Thursday 8:00 AM 8:00 PM
Friday 8:00 AM 8:00 PM
Saturday 6:00 AM 8:00 PM
Sunday 6:00 AM 8:00 PM

Holiday Hours

Customer service is open on most public holidays. Our self serve functions are available 24/7.

Public Holidays: Open

How to contact various departments of Westpac Bank

Contact Westpac Bank customer service Departmnet

In case you’ve got an issue or problem with your service, you can tell your problems Customer support department for personal customer support calling 132 032 and Business Customer support calling 132 142 and Corporate online customer support calling 132 142 from overseas calling this number (+61 2) 9155 7700

Westpac Bank Business Accounts Department

In this department the bank provide different type plan for open your business account. If you want to open westpac bank business account click on this link and open quickly.

Home Loan Department

You can contact Home Loan department of Westpac Bank calling this number 131 900.

Westpac Bank Personal Loan Department

If you want to take a Westpac bank personal loan to contact Personal loan department on calling this number 1300 720 697.

Contact Westpac Bank Lost or Stolen card department

If you have any issue for your card is stolen or lost card to report in a bank for contact this number 1300 651 089 and report for your account security.

Travel Insurance Department Contact

If you want to benefit for Westpac bank travel insurance to take a insurance before you traveling to contact this number 1800 502 077.

Foreign currency accounts Under 21s & students Contact

If you your age under 21s years then you get the benefit for this service to open your account in this department please call this number 1300 558 724.

Westpac Bank Saving account department

If you want to open your saving account to click on this link and you can also calling to this number 1300 558 724.

Home Insurance Contact

If you contact or take a home insurance of Westpac bank to calling this number 1300 650 255.    

Lodge A Complaint to Westpac Bank

At Westpac Bank, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Westpac Bank Complaint department and one of our experts will be connected.

FAQs

How do I complain to Westpac Australia?
We welcome your feedback or complaint on accessibility via our Customer feedback page or over the phone on 13 20 32 Monday to Friday, 8am – 8pm Sydney Time, 7 days from anywhere in Australia.

How do I contact Westpac Bank Australia?
Please call us from anywhere in Australia on 132 032, 8am – 8pm, 7 days a week except Public Holidays. If you are overseas, please call +61 2 9155 7700, 24 hours a day, 7 days a week.

How do I make a complaint to Westpac bank?
Your first point of contact should be one of our team in branch or on the phone, or your relationship manager. You can also lodge a complaint online using our Secure Feedback Form. You can also contact the external dispute resolution scheme, the Australian Financial Complaints Authority (AFCA).

How do I contact Westpac about a dispute?
Option 1: Within your Westpac Internet / Mobile banking, you may lodge a dispute by clicking on the transaction you are wanting to dispute, then selecting the ‘Dispute transaction’ button. Option 2: Contact us on 1300 651 089 (8am – 8pm AEST) and request to lodge a dispute. Option 3: You may attend your nearest Branch.

Hopefully, We helped you to get some genuine Contact numbers for Westpac Bank Australia Customer Service.

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Westpac Bank
Average rating:  
 1 reviews
 by Kam Austine

3 months ago
The poorest service I had ever!
When depositing notes, card stuck in the ATM on Saturday in the Westpac Place Branch on Kent Street .
Gave the branch a few calls on Monday, nobody picked up.
Called them again on Tuesday, a guy picked up the call and still talked and laughed loudly with his colleagues, totally ignored me.
After a few seconds, he speaked "Hello", no greeting at all.
Issue still not resolved!!