Contact Mazda

Phone Number : +611800034411

Email : info@mazda.com.au

Business Hours: Mon to Fri: 8:30 am-5:00 pm / Sat-Sun: Closed

Website : https://www.mazda.com.au/

Contact Mazda Australia customer service contact numbers

Corporate Head office: 211A Wellington Rd, Mulgrave VIC 3170, Australia

Mazda Australia
Average rating:  
 4 reviews
 by lan

Never tried to push a particular model on me, was instead interested in meeting my requirements and always listened. Highly recommended.

 by Ricky Smyth

My wife and I have had a long standing relationship with the Mazda family / brand for over 16 years with Southport Mazda (three Mazda 3 vehicles and two MX5’s) however we have decided to cease our relationship with the Southport Mazda Service department.



My wife Kim and I were fortunate enough to meet Mr Mark Morris at Southport Mazda Servicing department following the purchase of a Mazda 3 from Mr Kym Beasley. Life is about relationships, whether personal or professional, and I would subscribe to the idea that when a customer feels welcomed, cared about, connected and the relationship is trusted, loyalty and commitment is a given. This has been our experience and my wife and I felt part of the Southport Mazda service family over the 16 year period, always being met with warmth, friendship, professionalism and huge levels of trust. We were disappointed to find out that after a lengthy relationship with Mark, that he had left the Southport Mazda Service department. While we sort to continue using Southport Mazda Service department following Mark's departure, we no longer feel the warmth and connectedness previously shown. We feel we are essentially, just another customer now - no relationship exists. As an example, e-mail correspondence recently sent remained unanswered and we have decided to now cease the relationship with Southport Mazda Service department, despite the long term association.



Though my wife and I remain impressed and loyal to the Mazda brand of vehicles, and the pleasure that comes from driving / owning them, we have sort to utilise another service department for future service and maintenance needs. Following using the Mazda Robina Service department, and meeting Service Assistants Sheryn and Jeremy and being afforded prompt, warm, friendly and engaging service, it is likely we will continue our Mazda relationship at this facility. In a world where competitiveness between businesses for customer service seems so strong, great service for customers is arguably what creates loyalty and an on going clientele.



Ricky Smyth

 by Renee Dando

ZERO stars from me. Predominantly because I simply cannot even get anyone to SELL me a car. On COUNTLESS occasions over the past 4 weeks,, my partner and I have visited your Southport location, knowing EXACTLY which car and specs I would like, but nobody seems to be available. On MORE than one occasion, we have left full contact details, asking for a call regarding drive-away price and finance - yet I remain without a car (or even an idea that I will ever eventually GET one).



Today is the day I give up, Mazda. My god, I just LOVE your CX30, but not enough to BEG for one.

 by Pheluciam

I have no idea how Mazda can state they have good customer service and reliable vehicles as none of those two statements are true. Their customer service department is the worse I have dealt with - they are completely ignorant of Australian consumer law when it comes to chasing up or providing a solution to vehicle issues/problems under warranty. They basically show no accountability or any willingness to help or resolve issues for the customer. They are letting the dealerships call the shots and pull the strings which have lead to a culture of bad customer service and complete disregard of consumer laws. It has come to the point for where I am considering seeking legal advice now.

Looking for the Mazda Australia customer service and support number? To contact Mazda is very easy. Here are the top 5 ways to get in touch with Mazda.

Mazda Phone Number

+61 1800 034 411 – Customer Service

You can reach Mazda customer support by calling +61 1800 034 411 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 8:30 am-5:00 pm / Sat-Sun: Closed.

Mazda Australia Contact/Phone Numbers

DEPARTMENT OF Mazda CONTACT NUMBER
Mazda Customer customer service phone number +61 1800 034 411
Mazda Customer Experience Center +1 (800) 222-5500
MyMazda support team contact 1800 696 293

Mazda’s Best Toll-Free/800 Customer Service Phone Number

Call +61 1800 034 411

This is an Mazda Australia’s Finest customer service telephone number that you can use to contact Mazda. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Mazda AU agent. You can use this number for various tasks such as

  • Vehicle
  • Bio-Car
  • SkyActiv Technology
  • Motorsport
  • Car warranty
  • Assistance
  • Insurance
  • Vehicle servicing
  • Car Accessories
  • Light Weight Sports
  • Hatchback
  • Multi-Activity Vehicle
  • Compact Crossover
  • 7-seat Crossover

 Head Office Contact Number

Corporate Head office address of Mazda Australia.
211A Wellington Rd, Mulgrave VIC 3170, Australia

For any general inquiries, please contact Mazda head office number : +61 1800 034 411

Contacting Mazda – by phone or otherwise

Although +61 1800 034 411 is Mazda’s best toll-free amount, there are 5 full methods of getting in touch with them. Aside from calling, the forthcoming favorite option for clients looking for assistance is via online email support for Mazda Australia customer support Support. If you feel that this info is wrong or know about other means to get Mazda, please let us know that we could talk with other customers.

Contact Mazda Via EMAIL ADDRESS

Instead, you can email Mazda at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.

For General Inquiries : info@mazda.com.au

For Other Emails: customersupport@mazda.com.au, custserv@mazda.com.au

Contact Mazda Australia Through Social Media, Website & App

In case you’ve got a account issue, a little issue with an Mazda service, then consider using societal websites to get Mazda Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.

Mazda Australia Regular Customer Service Hours

Mon to Fri: 8:30 am-5:00 pm
Sat-Sun: Closed

Store hours today Opening Hours Closing Hours
Monday 8:30 am 5:00 pm
Tuesday 8:30 am 5:00 pm
Wednesday 8:30 am 5:00 pm
Thursday 8:30 am 5:00 pm
Friday 8:30 am 5:00 pm
Saturday Closed
Sunday Closed

Mazda Holiday Hours

Customer service is closed on most public holidays.

How to contact various departments of Mazda

Mazda customer Service & support team Number

In case you’ve got an issue or problem with your service, you can tell your problems Customer Service department on +61 1800 034 411 between Mon to Fri: 8:30 am-5:00 pm, Customer Support team department 1800 696 293 open Mon to Fri 9:00 am and 5:00 pm (AEST).

How will car is affected by a vehicle recall

They can enter your VIN on our dedicated recalls page to see if your vehicle has been affected. Alternatively, you can always contact your local Mazda Dealer to find out more.

Existing Roadside Assistance Policy

If your have existing Roadside Assistance Plans you are still covered For any queries on your policy please contact our dedicated team on 1800 034 411 between open weekly 24/7.

What does warranty cover

Their Mazda guarantee covers any defect in material or workmanship in both panels and parts. What is more, any Mazda Genuine Parts utilized at a Service is going to be addressed by a complete guarantee for as long as you have the car. Please check our Warranty page to learn more.

Contact Mazda Corporate number

So, if you do not love your Mazda experience you should customer service number 800-866-1998. Hours of operation are 24 hours a day, 365 days a year. If you need to write a letter to their Australian headquarters, you can mail Australia Operations.

Lodge A Complaint to Mazda

At Mazda, they set you and your expertise first, which explains why your feedback is actually important for them. If you’re using a problem, we’d like to assist you mend it as soon as possible. We’ve made our complaints process simple with the below form. Just supply your information at Mazda Complaint section and a few of our experts will be linked.

FAQs

How do I complain to Mazda Australia?
If you have any concerns presenting your vehicle to a Mazda Dealer, please contact our Customer Centre on 1800 034 411.

Where is Mazda Australia located?
Located in Melbourne, Mazda Australia’s head office employs over 250 staff and is supported by a further staff across the state office and has 138 Dealerships nationally. We aim to celebrate the pure pleasure of driving, it’s the feeling we call ‘Zoom-Zoom’.

How do I complain about a car dealership in Australia?
The Motor Ombudsman is a certified Alternative Dispute Resolution (ADR) provider who can assist with resolving disputes that arise between consumers and Code-accredited businesses.

What is the controversy with Mazda?
Two Mazda models recalled amid fears faulty wire could cause serious harm or death. Two popular car models have been recalled amid fears a wiring issue could cause serious harm or death. An airbag inflator that is the focus of a controversial car recall in America could also be used in Australian vehicles.

Hopefully, We helped you to get some genuine Contact numbers for Mazda Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Toyota

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Mazda Australia
Average rating:  
 4 reviews
 by lan

Never tried to push a particular model on me, was instead interested in meeting my requirements and always listened. Highly recommended.

 by Ricky Smyth

My wife and I have had a long standing relationship with the Mazda family / brand for over 16 years with Southport Mazda (three Mazda 3 vehicles and two MX5’s) however we have decided to cease our relationship with the Southport Mazda Service department.



My wife Kim and I were fortunate enough to meet Mr Mark Morris at Southport Mazda Servicing department following the purchase of a Mazda 3 from Mr Kym Beasley. Life is about relationships, whether personal or professional, and I would subscribe to the idea that when a customer feels welcomed, cared about, connected and the relationship is trusted, loyalty and commitment is a given. This has been our experience and my wife and I felt part of the Southport Mazda service family over the 16 year period, always being met with warmth, friendship, professionalism and huge levels of trust. We were disappointed to find out that after a lengthy relationship with Mark, that he had left the Southport Mazda Service department. While we sort to continue using Southport Mazda Service department following Mark's departure, we no longer feel the warmth and connectedness previously shown. We feel we are essentially, just another customer now - no relationship exists. As an example, e-mail correspondence recently sent remained unanswered and we have decided to now cease the relationship with Southport Mazda Service department, despite the long term association.



Though my wife and I remain impressed and loyal to the Mazda brand of vehicles, and the pleasure that comes from driving / owning them, we have sort to utilise another service department for future service and maintenance needs. Following using the Mazda Robina Service department, and meeting Service Assistants Sheryn and Jeremy and being afforded prompt, warm, friendly and engaging service, it is likely we will continue our Mazda relationship at this facility. In a world where competitiveness between businesses for customer service seems so strong, great service for customers is arguably what creates loyalty and an on going clientele.



Ricky Smyth

 by Renee Dando

ZERO stars from me. Predominantly because I simply cannot even get anyone to SELL me a car. On COUNTLESS occasions over the past 4 weeks,, my partner and I have visited your Southport location, knowing EXACTLY which car and specs I would like, but nobody seems to be available. On MORE than one occasion, we have left full contact details, asking for a call regarding drive-away price and finance - yet I remain without a car (or even an idea that I will ever eventually GET one).



Today is the day I give up, Mazda. My god, I just LOVE your CX30, but not enough to BEG for one.

 by Pheluciam

I have no idea how Mazda can state they have good customer service and reliable vehicles as none of those two statements are true. Their customer service department is the worse I have dealt with - they are completely ignorant of Australian consumer law when it comes to chasing up or providing a solution to vehicle issues/problems under warranty. They basically show no accountability or any willingness to help or resolve issues for the customer. They are letting the dealerships call the shots and pull the strings which have lead to a culture of bad customer service and complete disregard of consumer laws. It has come to the point for where I am considering seeking legal advice now.