Contact Commonwealth Bank

Last updated on January 9th, 2024 at 04:20 am

Looking for the Commonwealth Bank Australia customer service and support number? To contact Commonwealth Bank is very easy. Here are the top 5 ways to get in touch with Commonwealth Bank.

Commonwealth Bank Phone Number

13 22 21 – Customer Service

You can reach Commonwealth Bank customer support by calling 13 22 21 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 6:00 am-10:00 pm / Sat-Sun: Closed.

Commonwealth Bank Australia Contact/Phone Numbers

Commonwealth Bank’s Best Toll-Free/800 Customer Service Phone Number

Call 13 22 21

This is an Commonwealth Bank Australia’s Finest customer service telephone number that you can use to contact Commonwealth Bank. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Commonwealth Bank AU agent. You can use this number for various tasks such as

• Banking
• New account
• Credit card
• Keycard
• Debit Mastercard
• Activate a CommBank card
• Home loan
• Insurance
• Travel Money Card
• Minimum payment
• Pending transactions
• Investing
• Money transfer
• Business
• Keycard
• Debit Mastercard
• CommBank account
• Transfers in NetBank
• BSB numbers and find a branch BSB

 Head Office Contact Number

Corporate Head office address of Commonwealth Bank Australia.
Tower 1, 201 Sussex St, Sydney NSW 2000, Australia

For any general inquiries, please contact Commonwealth Bank head office number : (02) 9378 2000

Contacting Commonwealth Bank – by phone or otherwise

Even though 13 22 21 is Commonwealth Bank’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online email support for Commonwealth Bank Australia customer service Support. If you feel this information is wrong or know of other ways to get Commonwealth Bank, please let us know so we can discuss with other consumers.

Contact Commonwealth Bank Via EMAIL ADDRESS

As an alternative, you can email Commonwealth Bank at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : customercare@cba.com.au

For Other Emails: gmsupport@commbiz.com.au, contactus@colonialfirststate.com.au, cbawebfeedback@commonwealthawards.com.au, support@commbiz.com.au, contactessentialsuper@cba.com.au,

Commonwealth Financial Planning : financialassist@cba.com.au

Contact Commonwealth Bank Australia Through Social Media, Website & App

If you have a account problem, a small issue with an Commonwealth Bank service, try using social media to contact Commonwealth Bank Australia. Go to their official Facebook or Twitter, and click on the “message” button.

• Official Website
• Commonwealth Bank Facebook
• Commonwealth Bank Twitter
• YouTube channel of Commonwealth Bank
• Commonwealth Bank Pinterest Page
• Instagram of Commonwealth Bank
• IOS App
• Android App

Commonwealth Bank Australia Regular Customer Service Hours

Mon to Fri: 6:00 am-10:00 pm
Sat-Sun: Closed

Commonwealth Bank Holiday Hours

Customer service is closed on most public holidays. Christmas Day, Boxing Day, New Year’s Day: Closed

Public Holidays

• Wednesday 25/12/19 Christmas Day
• Thursday 26/12/19 Boxing Day
• 23/12/2019 – 31/12/2019 Christmas closure

How to contact various departments of Commonwealth Bank

Commonwealth Bank customer service Department

In case you’ve got an issue or problem with your service, you can tell your problems Customer Support department on 13 22 21 between Mon – Fri: 6:00 am-10:00 pm.

Contact Commonwealth Bank Business Department

Once you’re starting a company there’s a lot, to establishing your banking, In writing a business strategy. They have a selection if you’re searching for assistance. If you have any questions or issue regarding this department calling this number 13 22 21 Mon to Fri: 6:00 am-10:00 pm.

Commonwealth Bank Personal Banking Department

For New personal account customer contact this number 13 14 31 and for any enquiry CommBank on Personal banking from call 13 22 21 Mon – Fri: 6:00 am-10:00 pm.

Commonwealth Bank Gambling Support Service

If you have a CommBank Debit Mastercard, CommBank personal and/ or personal liability business credit card, you can also ask us this link to apply a gambling and cash block to your card.

As part of our Gambling Support Service, our Specialised Financial Assist Sensitive Matters team can provide financial hardship assistance, guidance on tools to help you manage and control your spending and connect you with additional support services.

If you Are unhappy with the resolution

You can get in touch with our Customer Advocate or lodge a dispute via the Australian Financial Complaints Authority (AFCA), our external dispute resolution provider. AFCA provides just and independent financial solutions criticism resolution that is free to customers.

• Site: www.afca.org.au/
• Email: info@afca.org.au
• Phone: 1800 931 678 (free phone )
• Postal Address: Australian Financial Complaints Authority, GPO Box 3, Melbourne, VIC, 3001

Commonwealth Bank Insurance service Department

For Commonwealth Bank Insurance enquiry Home & Car loan Insurance calling 13 24 23 Mon – Fri: 6:00 am-7:00 pm. For Credit Card Insurance enquiry calling 13 39 82 Mon-Fri: 8:00 am – 8:00 pm, For Commonwealth Bank Financial Planning calling this number 1800 138 713 Mon-Fri: 8.30 am to 5.30 pm and Commonwealth Bank Life Insurance for call 13 10 56 Mon – Fri: 8:00 am-8:00 pm.

Contact Financial Hardship Assistance department

If you want to apply for financial Hardship Assistance information click here and any question or issue regarding this department calling this number Assistance department calling 1300 720 814 opened Mon – Fri: 8:00 am-9:00 pm and Sat: 9:00 am-2:00 pm.

lost or stolen credit card Department

For report a lost or Stolen credit card quickly contact this number for within Australia 13 22 21 and call this number for overseas +61 2 9999 3283.

• Log on to the CommBank app
• Tap Cards then swipe to find the right card
• Tap the card then Lost, stolen or damaged then Choose Lost or stolen then Confirm your
• address is correct
• Tap Yes again to cancel your card and order a replacement

Misplaced temporary lock on card

• Log on to the CommBank app
• Tap Cards then swipe to find the right card
• Tap the card then lock card using the toggle
• To lift the lock follow steps 1 and 2 tap the padlock then Unlock card

Lodge A Complaint to Commonwealth Bank

At Commonwealth Bank, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Commonwealth Bank Complaint department and one of our experts will be connected.

FAQs

How do I contact Commonwealth Bank of Australia?
Call 13 2221 – 8am to 8pm (+61 2 9999 3283* from overseas).

How do I complain to CommBank?
If you do have a complaint, please contact the Bank’s complaints team. This gives the Bank the chance to investigate the situation and put things right. You can contact the team on 1800 805 605 (8am-6pm, Mon-Fri, Sydney/Melbourne time) or through the Bank’s complaints and compliments form.

How do I speak to someone at Commonwealth Bank?
Enquiries & Telephone Banking. 13 2221.
Personal Loans. 13 1431.
Insurance. 13 2423.
Enquiries & Telephone Banking. 13 2221.
Personal Loans. 13 1431.
Insurance. 13 2423.

Does Commonwealth Bank have an email address?
For security reasons we don’t have a general banking enquiry email address. You’ll need to get in touch with us securely in NetBank, by chatting to Ceba, calling us or visiting your nearest branch. You can ask our chatbot Ceba for answers on a range of day-to-day banking questions.

Hopefully, We helped you to get some genuine Contact numbers for Commonwealth Bank Australia Customer Service.

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