Looking for the AusNet Services Australia customer service and support number? To contact AusNet Services is very easy. Here are the top 7 ways to get in touch with AusNet Services.
AusNet Services Phone Number
1300 360 795 – Customer Service
You can reach AusNet Services customer support by calling 1300 360 795 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 5:00 pm.
AusNet Services Australia Contact/Phone Numbers
| DEPARTMENT OF AUSNET SERVICES | CONTACT NUMBER |
| AusNet Services customer service | 1300 360 795 |
| AusNet Services Claims Contact | 1300 360 795 |
| For hearing impaired customers contact | 1800 500 529 |
| Faults & Emergencies Contact | 13 17 99(Electricity), 13 67 07(Gas), 1800 069 588(Other) |
| Supply Interruptions Phone Number | 1300 362 026(Electricity), 13 67 07(Gas) |
| Investor Enquiries Contact | 1300 850 505 |
| Media Enquiries Phone Number | (+61) 3 9483 0989 |
| SMS Messages Phone Number | 0409 709 091 |
| AusNet Services Interpreter Contact | 131 450 |
AusNet Services’s Best Toll-Free/800 Customer Service Phone Number
Call 1300 360 795
This is an AusNet Services Australia’s Finest customer service telephone number that you can use to contact AusNet Services. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AusNet Services AU agent. You can use this number for various tasks such as
- Connection Issue
- Outage Issue
- Faults and Emergencies Issue
- Claims Issue
- Supply Interruptions
- Metering data web portal enquiries
- Compliments, Complaints & Feedback
- A different Issue
Head Office Contact Number
Corporate Head office address of AusNet Services Australia.
Locked Bag 14051,
Melbourne VIC 8001, Australia
For any general inquiries, please contact AusNet Services head office number : 1300 360 795
Contacting AusNet Services – by phone or otherwise
Even though 1300 360 795 is AusNet Services’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online email support for AusNet Services Australia customer service Support. If you feel this information is wrong or know of other ways to get AusNet Services, please let us know so we can discuss with other consumers.
Contact AusNet Services Via EMAIL ADDRESS
As an alternative, you can email AusNet Services at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
General Inquiries : customersupport@ausnetservices.com.au
For Metering data web portal enquiries: meterdata@ausnetservices.com.au
For Investor Enquiries: investor.enquiries@ausnetservices.com.au
Contact AusNet Services Australia Through Social Media, Website & App
If you have a missing plan or service, a small issue with a AusNet Services outage issue, or emergencies, try using social media to contact AusNet Services Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- Official Website
- AusNet Services Facebook
- AusNet Services Twitter
- YouTube Channel AusNet Services
- IOS App
- Android App
AusNet Services Australia Regular Customer Service Hours
Mon to Friday: Open 8:00 am – 5:00 pm
Saturday and Sunday : Closed
| Store hours today | Opening Hours | Closing Hours |
| Monday | 8:00 AM | 5:00 PM |
| Tuesday | 8:00 AM | 5:00 PM |
| Wednesday | 8:00 AM | 5:00 PM |
| Thursday | 8:00 AM | 5:00 PM |
| Friday | 8:00 AM | 5:00 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
AusNet Services Holiday Hours
Customer service is closed on most public holidays. Our emergencies and fault repair team are available 24/7.
Public Holidays
- Christmas day
- Boxing day
- Labor day
- New year’s day
How to contact various departments of AusNet Services
Contact AusNet Services customer service & technical support
In case you’ve got an issue or fault with your service, you can tell your problems & Technical Support department on 1300 360 795
If you want to report any damaged device or in case you’ve got a significant issue about AusNet Services device that’s a danger to public security, contact their helpline support number at 1800 069 588 that is open 24 hours per day, 7 days per week.
AusNet Services Electricity Department
If you have any issue or problem regarding this department like outages, fault and emergency support to calling on this number 13 17 99.
AusNet Services Gas Department Contact
If you want to any problem or issue related this department to contact on this phone number 13 67 07.
AusNet Services Payment Department
If you have any issue or problems regarding this department or if you want to make a payment to visit on this department for help.
Lodge A Complaint to AusNet Services
At AusNet Services, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at AusNet Services Complaint department and one of our experts will be connected.
FAQs
Is AusNet Australian owned?
Learn about what we do at AusNet including our energy transmission and distribution network. We own and operate three regulated electricity and gas networks. We’re owned by Australian Energy Holdings No 4 Pty Ltd.
What is the company profile of AusNet Services?
AusNet Services is an energy delivery service provider. The Company engages in electricity distribution and transmission, and owns gas distribution assets in Victoria, Australia.
Where is AusNet located?
Based in Melbourne, AusNet Services employs more than 2100 people, including its Select Solutions and Geomatic Technologies businesses, and is listed on the Australian Securities Exchange and the Singapore Exchange.
What is the biggest power company in Australia?
These are the largest energy suppliers in Australia, by retail market share:
Origin Energy: Origin Energy is Australia’s largest energy producer. …
AGL Energy: AGL Energy is the second-largest integrated energy company in Australia. …
EnergyAustralia:
Hopefully, We helped you to get some genuine Contact numbers for AusNet Services Australia Customer Service.
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AusNet Services Customer Reviews
Submit your review | |
a tree knocked down our private pole in Baker Street, Cockatoo. Paul organised for a generator provided by Ausnet, to be at our house the next day.it was connected up. Wow! Wonderful.
2 weeks later our power was connected