Contact AGL

Phone Number : 131245

Email : customer.service@agl.com.au

Business Hours: Monday - Sunday: 24 Hours

Website : https://www.agl.com.au/

Contact AGL Australia customer service contact numbers

Corporate Head office: 200 George St, Sydney NSW 2000, Australia

AGL Australia
Average rating:  
 2 reviews
 by ImagineColouring

Called me to advise that they were crediting my next bill to the tune of $100 for being a valuable customer. Was surprised but gladly accepted.
Was then told I would also be receiving a free Google Home-Mini for being a valued customer. Again I was surprised but gladly accepted.

 by Joel Marwood

I have to offer my sincere thanks to Glen in the escalations department. I had an issue that almost lasted 12 months to resolve. Our postcode had changed and powercore didn't update our postcode so we where missing out on our concession rebate even though I had sent AGL a rates notice 10 months prior that had our updated postcode. I had phoned AGL numerous times and they said it would be fixed but when we received our bill the concession was missing. If I had not received Glen on the phone to finally resolve the problem I was going to switch providers. Give Glen a pat on the back, Not only did he finally help me out, but he went out of his way to call me and advise the matter was finally resolved. Glen thank you for doing a great job and finally we don't have to call AGL about our concession rebate.

Looking for the AGL Australia customer service and support number? To contact AGL is very easy. Here are the top 7 ways to get in touch with AGL.

AGL Phone Number

131 245Customer Service

You can reach AGL customer support by calling 131 245 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Sunday: 24 Hours. 

AGL Australia Contact/Phone Numbers

DEPARTMENT OF AGL CONTACT NUMBER
AGL customer service 131 245
Gas and electricity AGL 131 245
AGL Customers Service Overseas +613 8633 6000
Paying your bill Online AGL 1300 657 386
General enquires 131 245
Emergency services AGL 000
 AGL Boiler Services 1300 732 245
Rewards of AGL 1300 397 079
AGL Small and Medium business Contact no  133 835
Large Business Contact for AGL 1300 793 477
AGL Hearing impaired customers (TTY) 133 677
Hearing impaired customers (TTY) Quote AGL 1300 664 358
AGL Interpreter Services Contact 1300 307 245
Water Emergencies AGL 131 766
AGL Green Choice 1300 740 041

AGL’s Best Toll-Free/800 Customer Service Phone Number 

Call +613 8633 6000

This is an AGL Australia’s Finest customer service telephone number that you can use to contact AGL. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AGL AU agent. You can use this number for various tasks such as

  • New Connections
  • Moving Home
  • Solar Plans
  • Electricity and gas plans
  • Renewable energy plans
  • Meters
  • Relocation services
  • Feedback about your experiences service

 Head Office Contact Number

Corporate Head office address of AGL Australia Sydney.
200 George St,
Sydney NSW 2000, Australia

For any general inquiries, please contact AGL head office number : 131 245

Corporate Head office address of AGL Australia Melbourne.

699 Bourke Street,
Docklands, Victoria, 3008

AGL Melbourne head office number: +61 3 8633 6000 

Contacting AGL – by phone or otherwise

Even though 131 245 is AGL’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for AGL Australia customer service Support. If you feel this information is wrong or know of other ways to get AGL, please let us know so we can discuss with other consumers.

Contact AGL Via EMAIL ADDRESS

As an alternative, you can email AGL at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For AGL Customer service: customer.service@agl.com.au

For AGL Pricing service email: pricingservices@agl.com.au

For Customer Complaints: complaints@agl.com.au 

For Solar Customer email: solarcustomerservice@agl.com.au

Contact AGL Australia Through Social Media, Website & App

If you have a missing connection, a small issue with an AGL service, or are having trouble making a purchase, try using social media to contact AGL Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of AGL Australia

Live chat is great option to contact AGL quickly. If you have a problem with a service or AGL product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with AGL Australia on https://community.agl.com.au/t5/Accounts-and-Billing/LINK-TO-LIVE-CHAT and get customer service support for various topics like connection & General Support, service issues and Plans.

AGL Australia Regular Customer Service Hours

Mon to Friday: 24 Hours
Saturday and Sunday : 24 Hours

Store hours today Opening Hours Closing Hours
Monday 24 Hours 24 Hours
Tuesday 24 Hours 24 Hours
Wednesday 24 Hours 24 Hours
Thursday 24 Hours 24 Hours
Friday 24 Hours 24 Hours
Saturday 24 Hours 24 Hours
Sunday 24 Hours 24 Hours

AGL Holiday Hours

Customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Open

How to contact various departments of AGL

Contact AGL customer service support

In case you’ve got an issue or problem with your service, you can tell your problems cuetomer service department on 131 245.

If you want to report any damaged service or in case you’ve got a significant issue about AGL service that’s a danger to public security, contact their helpline support number at 131 245 that is open 24 hours per day, 7 days per week.

Contact AGL Billing department

If you want pay your bill online or any problems related this department contact on this number 1300 657 386.

Contact AGL Business department

This department include two types business services: Small Business and Large Business.
if you have any problem or issue with Small business department calling this number 133 835 and questions for large business calling this number 1300 793 477.

Contact Hearing and impaired customers (TTY) Department

If you have any questions or problem regarding to Hearing and impaired customer service calling this number 133 677  and Quote Customer related questions call this number 1300 664 358.

Contact AGL Interpreter Services Department

If you have any questions or issue related AGL Interpreter service calling this contact number 1300 307 245

Lodge A Complaint to AGL

At AGL, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at AGL Complaint department and one of our experts will be connected.

FAQs

How do I contact AGL Australia?
The easiest way to get in touch is to message us any time in the AGL app or by logging in to My Account. Once you log in, you can also manage your account, pay your bills, and track your energy usage. You can also call us any time on 131 245. Need someone to talk to?

How many employees does AGL have in Australia?
The company employs approximately 3,900 full-time equivalent employees, operates throughout Australia, and is administered by its head office in Sydney. AGL Energy is listed on the ASX under the code AGL.

What is the alternative to AGL?
AGL Energy’s competitors and similar companies include Avista, Origin Energy, Alinta Energy, ESS, Transpower New Zealand, NuEnergy Gas, Hydro Tasmania and MGA Thermal.

Who is the largest energy provider in Australia?
Origin Energy is Australia’s largest energy producer. It has a strong presence in the oil and gas sector, and has recently been expanding its investments in renewable energy, making it a key player in the energy production market.

Hopefully, We helped you to get some genuine Contact numbers for AGL Australia Customer Service.

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AGL Australia
Average rating:  
 2 reviews
 by ImagineColouring

Called me to advise that they were crediting my next bill to the tune of $100 for being a valuable customer. Was surprised but gladly accepted.
Was then told I would also be receiving a free Google Home-Mini for being a valued customer. Again I was surprised but gladly accepted.

 by Joel Marwood

I have to offer my sincere thanks to Glen in the escalations department. I had an issue that almost lasted 12 months to resolve. Our postcode had changed and powercore didn't update our postcode so we where missing out on our concession rebate even though I had sent AGL a rates notice 10 months prior that had our updated postcode. I had phoned AGL numerous times and they said it would be fixed but when we received our bill the concession was missing. If I had not received Glen on the phone to finally resolve the problem I was going to switch providers. Give Glen a pat on the back, Not only did he finally help me out, but he went out of his way to call me and advise the matter was finally resolved. Glen thank you for doing a great job and finally we don't have to call AGL about our concession rebate.