Looking for the AFCA Australia customer service and support number? To contact AFCA is very easy. Here are the top 5 ways to get in touch with AFCA.
AFCA Phone Number
1800 931 678 – Customer Service
You can reach AFCA customer support by calling 1800 931 678 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 9:00 am to 5:00 pm / Saturday-Sunday: Closed.
AFCA Australia Contact/Phone Numbers
| DEPARTMENT OF AFCA | CONTACT NUMBER |
| AFCA customer service Phone Number | 1800 931 678 |
| For AFCA Members Contact Number | 1300 56 55 62 |
| AFCA Media Mobile Number | 0466 929 659 |
| Fax on the AFCA service | (03) 9613 6399 |
| AFCA Interpreter service Number | 131 450 |
| AFCA online complaint contact Number | 0300 123 9 123 or 0800 023 4567 |
| Technical support AFCA Number | 1800 931 678 |
AFCA’s Best Toll-Free/800 Customer Service Phone Number
Call 1800 931 678
This is an AFCA Australia’s Finest customer service telephone number that you can use to contact AFCA. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a AFCA AU agent. You can use this number for various tasks such as
- Consultation
- Media releases
- Newsletter
- Royal Commission updates
- Significant events
- Statistics
- Latest news
- Current matters
- Social media
- AFCA Roadshow
- Events and speaking engagements
- Webcasts
- Information for consumer advocates
- Information about unpaid determinations
- Australian Securities
- Investments Commission
- Credit and Investments Ombudsman
- Ombudsmen in Australia
- Superannuation Complaints Tribunal
- Financial Ombudsman Service
Head Office Contact Number
Corporate Head office address of AFCA Australia.
GPO Box 3, Melbourne, VIC 3001 Australia
For any general inquiries, please contact AFCA head office number : 1800 931 678
Contacting AFCA – by phone or otherwise
Although 1800 931 678 is AFCA’s best toll-free amount, there are 5 full methods of getting in touch with them. Social media, Financial Ombudsman Service, AFCA Roadshow, Newsletter for clients looking for assistance is via online email support for AFCA Australia customer support Support. If you feel that this info is wrong or know about other means to get AFCA, please let us know that we could talk with other customers.
Contact AFCA Via EMAIL ADDRESS
Instead, you can email AFCA at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.
For General Inquiries : info@afca.org.au
For Other Emails: membership@afca.org.au, accounts@afca.org.au, media@afca.org.au
Contact AFCA Australia Through Social Media, Website & App
In case you’ve got a account issue, a little issue with an AFCA service, then consider using societal websites to get AFCA Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.
AFCA Australia Regular Customer Service Hours
Monday to Friday: 9:00 am to 5:00 pm
Saturday-Sunday: Closed
| Store hours today | Opening Hours | Closing Hours |
| Monday | 9:00 am | 5:00 pm |
| Tuesday | 9:00 am | 5:00 pm |
| Wednesday | 9:00 am | 5:00 pm |
| Thursday | 9:00 am | 5:00 pm |
| Friday | 9:00 am | 5:00 pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
AFCA Holiday Hours
Customer service is closed on most public holidays. Christmas Day: Closed
How to contact various departments of AFCA
AFCA customer service phone Number
In case you’ve got an issue or problem with your service, you can tell your problems Customer Service Department contact on 1800 931 678 between Monday to Friday 9:00 am to 5:00 pm.
Financial Problem relate credit card
If your fiscal difficulty relates to some other kind of financial service or product, we might also have the ability to help you.
The causes of financial difficulty may consist of illness, natural disaster, unemployment or over-commitment. Both customers and smaller companies can experience financial trouble.
Are You Currently in financial Trouble Supplier
If you are experiencing financial trouble, we encourage you to contact your credit provider to go over a more hardship arrangement. If you cannot come to a suitable arrangement, please contact us.
When you can make a complaint to AFCA
If you’re in financial trouble and you along with your financial company can’t agree on an agreement which suits you to repay your debt, then AFCA might have the ability to think about a make to compliant AFCA gripe about your circumstance.
Finish a statement of financial Standing
We anticipate your financial company to work together with you and attempt to aid you to conquer your financial predicament. Typically, we’ll attempt to resolve your complaint through discussion or conciliation.
What happens after you make a complaint
Where a conciliation conference is conducted, it’s mandatory for the the financial company and the individual producing the compliant to attend. You might also have a licensed agent an agent attend. It is very important to be aware that the men and women that attend the conciliation conference should have authority to settle the complaint and agree to the results in the summit.
Other Actions you can take to help Handle your Circumstance
Speak with a financial counsellor
Financial counsellors offer their services at no cost and can talk to you about what choices may be offered to you. It is possible to telephone lthe National Debt Helpline on 1800 007 007 to talk to a financial counsellor. The National Debt Helpline website also offers step-by-step instructions about the best way best to handle financial issues.
Complete a Statement of Financial Position
An important step in overcoming your financial difficulty is to find an understanding of your financial position and just how much you can afford to pay towards your debts. To help with this, complete a Statement of Financial Position including details of your income, expenses and debts you owe your financial firm and other financial institutions.
Find a financial firm or superannuation fund
Use our search tool below to find the contact info for a financial company or superannuation fund.
If you cannot locate the firm you are looking for, call us on 1800 931 678, or proceed to our online complaint form to submit a complaint.
Lodge a Complaint into AFCA
At AFCA, they place you and your experience chief, which explains why your comments is actually important for them. If you are using a thing, we’d like to assist you mend it if possible. We have made our complaints process easy with the below form. Just supply your advice at AFCA Complaint section and some of our experts will be connected.
FAQs
How do I contact the Australian Financial Complaints Authority?
1800 931 678
Who owns Australian Financial Complaints Authority?
Structured as a not-for-profit and non-government organisation, AFCA is a company limited by guarantee and governed by an independent Board of Directors. The Board of Directors consists of an independent Chair, and an equal number of Directors with consumer and industry expertise.
How do I file a complaint against the AFCA?
1800 931 678 (free call)
1300 56 55 62 (Members) Make a complaint. Financial hardship complaints. What to expect. Current complaints with FOS, CIO or SCT. News and outreach. Consultation. About AFCA. Corporate information.
How do I resolve a complaint with AFCA?
You can use our online form, or contact us by any of the methods described in the Contact Us section of this brochure. Once we receive your complaint, we will work with you and your financial firm to resolve it. We may try to resolve your complaint through negotiation or conciliation.
Hopefully, We helped you to get some genuine Contact numbers for AFCA Australia Customer Service.
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More Ways to Contact AFCA
AFCA Phone Number
AFCA customer service
Email Support of AFCA
Social Media of AFCA
AFCA Help Desk
AFCA Customer Reviews
Submit your review | |
AFCA was on the insurer side but after nearly 2.5 years and a court battle i have seen how professional and non bias AFCA is,they have undoubtedly put me before the insurance company,but still respecting both parties i can't say enough about AFCA.
Nice and friendly