Contact ACCC

Last updated on January 10th, 2024 at 03:39 am

Looking for the ACCC Australia customer service and support number? To contact ACCC is very easy. Here are the top 5 ways to get in touch with ACCC.

ACCC Phone Number

1300 302 502 – Customer Service

You can reach ACCC customer support by calling 1300 302 502 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8.30 am-5.30 pm / Saturday-Sunday: Closed.

ACCC Australia Contact/Phone Numbers

ACCC’s Best Toll-Free/800 Customer Service Phone Number

Call 1300 302 502

This is an ACCC Australia’s Finest customer service telephone number that you can use to contact ACCC. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a ACCC AU agent. You can use this number for various tasks such as

• Regulated infrastructure
• Credit, debit
• Prepaid card surcharges
• Solar power
• Drip pricing
• Landline services
• Broadband performance data
• Fuel in regional Australia
• Biofuels
• Petrol, diesel & LPG
• Internet & landline services
• Mobile phone services
• Online shopping
• Contracts & agreements
• Debt & debt collection
• Groceries
• Health, home & travel
• Sales & delivery

 Head Office Contact Number

Corporate Head office address of ACCC Australia.
23 Marcus Clarke Street Canberra ACT 2601 Australia

For any general inquiries, please contact ACCC head office number : +61 2 6243 1111

Contacting ACCC – by phone or otherwise

Although 1300 302 502 is ACCC’s best toll-free amount, there are 5 full methods of getting in touch with them. Solar power, Petrol, diesel & LPG, Internet & landline services for clients looking for assistance is via online email support for ACCC Australia customer support Support. If you feel that this info is wrong or know about other means to get ACCC, please let us know that we could talk with other customers.

Contact ACCC Via EMAIL ADDRESS

Instead, you can email ACCC at among the aid email addresses provided below. To earn procedure easy, efficient and fast, it may be useful if you included adequate information in your email address to allow them to confirm your identity, such as your current address, date of birth, telephone details.

For General Inquiries : infocentre@accc.gov.au

For Other Emails: smallbusinessinfo@accc.gov.au, postalservices@accc.gov.au

Contact ACCC Australia Through Social Media, Website & App

In case you’ve got a account issue, a little issue with an ACCC service, then consider using societal websites to get ACCC Australia. Proceed to their official Facebook or Twitter, and then click the”message” button.

• Official Website
• ACCC Facebook
• ACCC Twitter
• YouTube channel of ACCC
• Instagram of ACCC
• IOS App
• Android App

ACCC Australia Regular Customer Service Hours

Monday to Friday: 8.30 am-5.30 pm
Saturday-Sunday: Closed

ACCC Holiday Hours

Customer service is closed on most public holidays.

• Christmas day, New year’s day, Christmas Eve, New year’s Eve: Closed

How to contact various departments of ACCC

ACCC customer service phone Number

In case you’ve got an issue or problem with your service, you can tell your problems Customer Service department on 1300 302 502 mid Monday to Friday 8.30 am-5.30 pm.

Consumer rights & guarantees and warranties

Warranties are separate in the automatic customer guarantees. The consumer guarantees which apply regardless of any warranties providers sell or give for you, apply for a reasonable time depending on the character of the goods or services. This implies consumer ensures may continue to apply after the period of time for the guarantee has expired.

Products and services are guaranteed

If a business fails to provide any of these guarantees, you have consumer rights :

• Repair, replacement or refund;
• Cancelling a ceremony and
• Compensation for loss & damages.

Warranty against defects provide

Some businesses will also supply a guarantee against defects, also called a manufacturer’s guarantee. This is a representation into a customer, produced at or around the time that products are provided, that if the merchandise (or a part of them) are faulty, the Company will:

• Repair or replace products (or a part of these )
• Resupply or Correct a problem with services (or a part of them)
• Provide reimbursement to the consumer.

Creating a claim for Reimbursement

Take the following measures to make a claim for reimbursement:

• Work an accurate quantity of reimbursement that you would have to return you to the financial situation you’re in before the problem happened.
• Show evidence of purchase with a receipt or bank statement.
• When the provider won’t discuss your compensation claim or you can’t negotiate an arrangement, you can seek out proper dispute resolution or take legal actions.

ACCC customer technical support number

If you are still having difficulty resolving a problem, you may want to seek assistance. The best place for where to go for consumer help will depend on call 1300 302 502 Monday to Friday 8.30 am-5.30 pm.

Make a consumer complaint

Contact the seller or service provider

As soon as you can, contact the business to describe the issue and the outcome you desire. In many cases a simple phone call or see can fix the issue.

The business might request proof of purchase and discuss whether it is a minor or major issue to ascertain a repair, replacement, or refund.

Contact the ACCC or another third party

If you are still having difficulty resolving a problem, you might choose to seek help. The very best place for where to go for customer assistance will depend on your own circumstances.

What to include in a complaint letter

After writing a complaint letter should:

1. Describe your problem and the outcome you need
2. Include key dates, like if you bought the goods or services and when the problem occurred
3. Identify exactly what actions you have previously taken to fix the Issue and what you may do if you and the vendor Can’t resolve the problem
4. Request a response within a reasonable time
5. Attach a copy of any supporting relevant documentation like a receipt or invoice.

Lodge A Complaint to ACCC

At ACCC, they place you and your experience chief, which explains why your comments is actually important for them. If you are using a matter, we’d like to assist you mend it whenever possible. We have made our complaints process easy with the below form. Just supply your advice at ACCC Complaint section and a few of our specialists will be connected.

FAQs

How do I complain to ACCC?
To report an issue with a product or service to the ACCC, you can complete our form.
Tell us about your experience. Tell us about your consumer issue and the business you’re having problems with.
We’ll read through your report. …
We’ll use your story to understand what market issues are causing the most harm to consumers.

Who do I complain to about a business Australia?
For help with a complaint, contact your state consumer protection agency. Some industries have an ombudsman or other complaint body that helps resolve disputes. You also have the option of taking legal action. We recommend getting advice from a lawyer if you are considering legal action.

What can the ACCC do?
What we can do for consumers. We can: accept and record your reports of information about business practices and behaviours that are of concern to you. We will respond to your report where we have information that may help you, or you have asked a question about your rights or obligations under the law.

Can I sue a company in Australia?
Corporations that have breached human rights can often be sued in courts with universal jurisdiction. Australia is one such country that has universal jurisdiction to try cases of another jurisdiction.

Hopefully, We helped you to get some genuine Contact numbers for ACCC Australia Customer Service.

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