AFCA Email

Email support by AFCA Australia customer service email @

Why do customers write email to AFCA
  • Social media
  • AFCA Roadshow
  • Events and speaking engagements
  • Webcasts
  • Information for consumer advocates
  • Information about unpaid determinations
  • Australian Securities
  • Investments Commission
  • Credit and Investments Ombudsman
  • Ombudsmen in Australia

Contact AFCA Email Service –

Send an email to customer support at Compose an email that includes all of the important information, such as a device number, device type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email AFCA at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries :

For Other Emails:,,

AFCA Customer Email Support

Email address
Mailing Department AFCA Customer Service
Customer service hours Monday to Friday: 9:00 am to 5:00 pm / Saturday-Sunday: Closed
Is Call-back available Yes
Normal response time Monday to Friday: 9:00 am to 5:00 pm / Saturday-Sunday: Closed
Alternate methods phone, web, social media
Quality of help 90%
Best phone number 1800 931 678

Contacting AFCA – by Email or otherwise

Even though is AFCA’s best email, you will find 5 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for AFCA Australia. If you feel this information is wrong or know of other ways to get AFCA, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of AFCA Australia.
GPO Box 3, Melbourne, VIC 3001 Australia

For any general inquiries, please contact AFCA head office number : 1800 931 678


How do I contact the Australian Financial Complaints Authority?
1800 931 678

Who owns Australian Financial Complaints Authority?
Structured as a not-for-profit and non-government organisation, AFCA is a company limited by guarantee and governed by an independent Board of Directors. The Board of Directors consists of an independent Chair, and an equal number of Directors with consumer and industry expertise.

How do I file a complaint against the AFCA?
1800 931 678 (free call)
1300 56 55 62 (Members) Make a complaint. Financial hardship complaints. What to expect. Current complaints with FOS, CIO or SCT. News and outreach. Consultation. About AFCA. Corporate information.

How do I resolve a complaint with AFCA?
You can use our online form, or contact us by any of the methods described in the Contact Us section of this brochure. Once we receive your complaint, we will work with you and your financial firm to resolve it. We may try to resolve your complaint through negotiation or conciliation.

Hopefully, We helped you to get some genuine Contact numbers for AFCA Australia Customer Service.

More Ways to Contact AFCA

AFCA Phone Number
AFCA Customer Service
Social Media of AFCA
AFCA All of contacts
AFCA Help Desk

AFCA Customer Reviews

Average rating:  
 2 reviews
 by David on AFCA Australia

AFCA was on the insurer side but after nearly 2.5 years and a court battle i have seen how professional and non bias AFCA is,they have undoubtedly put me before the insurance company,but still respecting both parties i can't say enough about AFCA.

 by Outlaw on AFCA Australia

Nice and friendly