Contact Optus Through Social Media, Website & App

How to contact optus through social media? Message Optus through social media websites like Facebook or Twitter and also through Website, App & Optus Webmail Support.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a missing order shipment, a small issue with an Optus device, or are having trouble making a purchase or technical issue, try using social media to contact Optus Australia. Go to the official Optus Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Optus Social media?
Chat Topics
  • Technical Support
  • Billing & General Support
  • Return an Order
  • Change Order
  • Sales Support
  • Track an Order
  • For different reason

This is especially helpful for recurring problems, broadband issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely.This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Optus Recent Customers

Solved: Optus locked phone not taking any SIM cards
Solved: Can’t unlock my iPhone 4S
Solved: Internet dropping out 10-20 times a day, no inform…
Solved: Billing and direct debit
Solved: Deactivate my sim

Optus Live Chat Support Statistics

Optus Facebook Link
Optus Twitter Link
Contact Department Optus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods phoneemailweb, chat
Quality of help 90%
Best phone number 133 937

Contacting Optus by Social media or otherwise

Even though Optus Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Optus Australia. You can reach Optus customer support by calling 133 937 number directly.  If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.

Contact Optus through website & app

Customers can also get support from Optus Website and Application. In website, there are many options available for customer service. According to Optus, over 4 million Australians using My Optus app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Optus Webmail Support

Optus webmail is your free email service and your own address you can use on mac/pc, mobile, tablet.

This online service for Optus webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage. Just enter your optus webmail username & password and enjoy.

optus webmail

Optus Customer Reviews

Average rating:  
 3 reviews
by michael on Optus Australia

I have had no phone or internet at my business for three weeks now.Unfortunately i am forced to let my employees go and close my businness of 16 years due to no work as i am a motor vehicle repairer and rely on a land assured this will not end here as i am now in the process of appointing the telecommunications ombudsman and my solicitor to retrieve from optus remuneration for loss of income and employee termination the way they are still charging me for the phone line and internet that i dont have.poor effort optus!!!!

by Doncaster on Optus Australia

Optus has generally been a great phone , internet provider at late in armidale nsw 2350 it is impossible to pay for the phone and internet through the online server with multiple drop outs and computer lock ups at home where the internet is unavailable

by John William on Optus Australia

Have been into the Optus store on Rundle Mall (about 10 times) and contacted their customer service by phone to resolve a simple error that Optus has made on my account. Told the back office team has to resolve the issue and it will take 10-15 business days!! Poor in the age of real-time updates.

Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.

More Ways to Contact Optus

Optus Phone Number
Optus Live Chat
Optus Customer Service
Optus Email Support
Optus All Contacts
Optus help pages