Optus Email

Email support by Optus Australia customer service email @ info@optus.com.au
Average reply time: (8 hours)

Why do customers write email to Optus
  • Update account details
  • Complaint
  • Refund
  • Billing & Recharge

Contact Optus Email Service – info@optus.com.au

Send an email to customer support at info@optus.com.au. Compose an email that includes all of the important information, such as an order tracking number, product type, and your contact information. Explain the issue in as much detail as possible and wait for a response from customer service.

As an alternative, you can email Optus at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

Contact Optus Business Email : optus.business.customer.service@optus.com.au

For Customer Feedback: feedback@optus.com.au

Optus Customer Email Support

Email address info@optus.com.au
Mailing Department Optus Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time 24 Hours
Alternate methods phone, web, chat, social media
Quality of help 85%
Best phone number 133 937

Contacting Optus – by Email or otherwise

Even though info@optus.com.au is Optus’s best email, you will find 4 complete ways of getting in contact with them. Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Optus Australia. If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Optus Australia.
1 Lyon Park Rd, Macquarie Park,
Sydney, NSW 2113
For any general inquiries, please contact Optus head office number : 1800 505 777

Optus Customer Reviews

Average rating:  
 3 reviews
by michael on Optus Australia

I have had no phone or internet at my business for three weeks now.Unfortunately i am forced to let my employees go and close my businness of 16 years due to no work as i am a motor vehicle repairer and rely on a land line.rest assured this will not end here as i am now in the process of appointing the telecommunications ombudsman and my solicitor to retrieve from optus remuneration for loss of income and employee termination entitlements.by the way they are still charging me for the phone line and internet that i dont have.poor effort optus!!!!

by Doncaster on Optus Australia

Optus has generally been a great phone , internet provider at late in armidale nsw 2350 it is impossible to pay for the phone and internet through the online server with multiple drop outs and computer lock ups at home where the internet is unavailable

by John William on Optus Australia

Have been into the Optus store on Rundle Mall (about 10 times) and contacted their customer service by phone to resolve a simple error that Optus has made on my account. Told the back office team has to resolve the issue and it will take 10-15 business days!! Poor in the age of real-time updates.

Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.

More Ways to Contact Optus

Optus Customer Service
Optus Live Chat
Optus Phone Number
Optus Help Desk
Optus on Social Media
All Optus contacts

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