Jetstar Phone number

Jetstar Phone number helpline is available for existing and non existing consumers to get support.

Jetstar Contact Number

131 538 – Customer Service

Calling Jetstar phone number is one of the best ways to contact Jetstar airlines australia, Also this is easy, fast and you will speak with a customer care executive in just a few seconds.

You can reach Jetstar customer support by calling 131 538 number directly.  You can contact 24 hours a day, 7 days a week.

Jetstar Australia Contact/Phone Numbers

JETSTAR DEPARTMENT CONTACT NUMBER
Jetstar customer service 131 538
Jetstar lost, late or damaged baggage 1800 687 374
Jetstar group bookings 1300 792 688
Jetstar Travel Card 1300 013 800
Jetstar travel insurance enquiries 1800 257 504
Jetstar Mastercard and Platinum Mastercard 1300 150 100
Jetstar lost or stolen cards 1300 013 800
Frequent flyer enquiries 13 11 31

Jetstar International Phone Numbers

CAMBODIA
Phnom Penh
+855 23 220 909 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Siem Reap (Angkor Wat)
+855 63 964 388 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
CHINA
Mainland China
4001 201 260 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Hong Kong SAR
+852 3192 7451 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Taiwan
+00801 852 015 charges apply, Monday to Sunday, 24 hours, in English
+613 9645 5999 charges apply, Monday to Sunday, 24 hours, in English
Fiji
008 002 171 Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
INDONESIA
+62 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using an Indonesian (local) SIM card
001 803 852 9779 charges apply, in English, Monday to Sunday, 24 hours, using a non-Indonesian SIM card in Indonesia (i.e. global roaming) – you must manually connect to the Indosat mobile network
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours
JAPAN
0570 550 538 press 2 for English, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)
050 3163 8538 calling from a PHS device, charges apply, Monday to Sunday, 9.00am to 9.00pm (local time)
MALAYSIA
1800 813 090 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
MYANMAR
+95 9 42111 6662
+95 9 42111 6663
Monday to Friday, 9.00am to 5.00pm (local time)
NEW ZEALAND
+64 9975 9426 charges apply, Monday to Sunday, 24 hours
0800 800 995 toll free from local landlines only, Monday to Sunday, 24 hours
PHILIPPINES
1800 1611 0280 charges apply, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours
SINGAPORE
+65 6499 9702 charges apply, in English, Monday to Sunday, 24 hours
THAILAND
66 2267 5125 charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time)
001 800 611 2957 toll free, phone must be connected to CAT network, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours
USA
1866 397 8170 toll free, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours
VIETNAM
1900 1550 charges apply, Monday to Sunday, 24 hours
+84 8 35473550
+84 8 62878550 from outside Vietnam, charges apply, Monday to Sunday, 24 hours
Other Countries and Regions
+613 9645 5999 charges apply, Monday to Sunday, 24 hours

Jetstar’s Best Toll-Free/800 Customer Service Phone Number

Call 131 538

This is a Jetstar Australia’s Finest customer service telephone number that you can use to contact Jetstar. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Jetstar Australia agent. You can use this number for various tasks such as

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Vouchers or Gift Cards
  • Complaints and compliments
  • Club Jetstar and Frequent Flyer Loyalty programs
  • Jetstar Mastercard & Travel Insurance products

Call 1300 792 688 – Jetstar group bookings

Planning a big trip for a school group, sports group, wedding party or conference? If you’re booking for 10 or more passengers, you can use Jetstar’s special group fares. For group bookings, contact directly this number 1300 792 688 or email on groupreservations@jetstar.com

Here are some benefits of Jetstar group bookings

  • Stress-free payment – pay a deposit, then we let you pay the final balance later1
  • Haven’t worked out exactly who’s coming? Don’t worry; you can make unlimited name changes at no additional cost, up until 24 hours before departure.
  • Waived Payment Fees
  • Checked-baggage allowance per person, plus carry-on baggage as per our carry-on baggage limits2
  • Baggage allowance can be shared among the group – handy if you’re bringing sports gear
  • Dedicated support and booking assistance
  • Group bookings are not discounted, but you do get added flexibility and a bunch of great extras

Call 1300 013 800 – Jetstar Travel Card

You can contact Jetstar Travel Card Support of on 1300 013 800

 Head Office Contact Number

Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia
For any general inquiries, please contact Jetstar head office number : (03) 8628 3400

General Problems that Jetstar Customers Reports

How to cancel a booking or change my surname?

Re-book a delayed or cancelled flight

How to apply for a refund?

Complaints and compliments

Common Problem Categories

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Vouchers or Gift Cards

Contact 1800 257 504 for Jetstar travel insurance enquiries

Jetstar travel insurance is exclusively designed for Jetstar passengers, Jetstar Travel Insurance provides you protection from unexpected events during your trip. Their products are designed to cover you for domestic or overseas trips. A list of products and their benefits can be accessed by clicking here

If you did not receive your Jetstar Travel Insurance Certificate, call Jetstar Phone number on 1800 257 504 8am – 6pm EST.

Contact Jetstar Mastercard and Platinum Mastercard

If you queries for Jetstar Mastercard and Platinum Mastercard Support, contact 1300 150 100 from support 24 hours a day.

Contact Jetstar lost or stolen cards

You can contact Jetstar for lost or stolen cards on 133 937247

Lodge A Complaint to Jetstar

At Jetstar, they place you and your expertise first, which explains why your feedback is really important for them. If you’d like to write to Jetstar and let them know about anything you’ve been unhappy with during your journey, please do so using the Customer Care Feedback form. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the this form. Simply provide your information at Jetstar Complaint department and one of our experts will contact you as soon as possible (within 15 business days).

Contact Jetstar Frequent flyer enquiries

You can call this phone number 13 11 31 to the Jetstar Frequent Flyer Service Centre regarding membership enquiries between the hours of 7 am and 7 pm (AEST) Monday to Saturday and speak to one of our consultants. Please have your Frequent Flyer number and PIN available when calling.

Hopefully, We helped you to get some genuine records of Jetstar phone number to directly contact Jetstar customer service department.

Jetstar Customer Reviews

Average rating:  
 2 reviews
by Ray McDonald on Jetstar

Travelled recently to Brisbane & Melbourne with Jetstar. The seats were quite comfortable & check in was easy although flight was late due to a crew member being crook, I would fly with them again. Food and drinks prices were not too bad either.

by EMercado on Jetstar

I flew from Bali to Melbourne in December and it wasn't all that bad. They do charge a lot for snacks etc..

More Ways to Contact Jetstar

Jetstar Live Chat
Jetstar Customer Service
Jetstar Email Support
Jetstar All Contacts
Jetstar on Social Media
Jetstar Help Desk

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