Contact Samsung


Tips for contacting & calling Samsung Australia quicker, tips for sloving issues & customer reviews
Samsung
Average rating:  
 2 reviews
by Lia on Samsung

Worst customer service ever. 5 weeks with a broken washing machine still under warranty. Calling every 2 days but still no resolution. Absolute joke and always get a run-around. I wouldn’t ever recommend your products as the after sales and warranty is just about non-existent, especially for. Product with priority customer care. No-one calls back, if they do answer they say give us a few days. Head office to busy and ask you to call back via a recorded message. 5 weeks now with a useless machine, absolutely ridiculous. No-one will call back anyway bit DO NOT BUY SAMSUNG

by Em M on Samsung

Gave my icon x 2018 for repair. They came back with different tips. I wasted 1 hour waiting for them to resolve this matter but unfortunately they didn't had any solution apart from me coming back at later stage to pick them up or posted after a few days. Very very unprofessional. No knowledge of products and very poor customer service. 1 star. highly not recommended.

Contact Samsung Australia customer service phone numbers

Phone Number : 1300362603

Email : info@samsung.com

Business Hours: Monday - Friday: 9:00 a.m. - 6:00 p.m. / Saturday - Sunday: Closed

Website : https://www.samsung.com/au/

Corporate Head office: 3 Murray Rose Ave, Sydney Olympic Park NSW 2127, Australia

Looking for the Samsung Australia customer service and support number? To contact Samsung is very easy. Here are the top 7 ways to get in touch with Samsung.

Samsung Phone Number

1300 362 603Customer Service

You can reach Samsung customer support by calling 1300 362 603 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working 24*7 hours.

Samsung Australia Contact/Phone Numbers

DEPARTMENT OF SAMSUNG CONTACT NUMBER
Customer service for mobile device Samsung 1300 425 299
Samsung other product enquiries 1300 362 603
Customer service overseas Samsung +61282935712
Samsung Customer Service Booking Local +61 2 9763 9700
Headoffice number Samsung +61 2 9763 9700

Samsung’s Best Toll-Free/800 Customer Service Phone Number

Call 1300 362 603 

This is an Samsung Australia’s Finest customer service telephone number that you can use to contact Samsung. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Samsung AU agent. You can use this number for various tasks such as

  • Mobiles services
  • Repair request
  • Samsung technical support
  • Track an order
  • Samsung Device Support
  • Account Access
  • Feedback about your experiences in-store or with a particular product
  • A different issue

 Head Office Contact Number

Corporate Head office address of Samsung Australia.
3 Murray Rose Ave,
Sydney Olympic Park NSW 2127, Australia
For any general inquiries, please contact Samsung head office number : +61 2 9763 9700

Contacting Samsung – by phone or otherwise

Even though 1300 362 603  is Samsung’s finest toll-free number, you will find 5 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Samsung Australia customer service Support. If you feel this information is wrong or know of other ways to get Samsung, please let us know so we can discuss with other consumers.

Contact Samsung Via EMAIL ADDRESS

As an alternative, you can email samsung at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : info@samsung.com

For Customer support: support.estore@samsung.com

Others Emails: ativsupport@samsung.com, jobinfo@samsung.com, sbl.infosec@samsung.com, stesecurity@samsung.com, privacy.sec@samsung.com

Contact Samsung Australia Through Social Media, Website & App

If you have a missing an order, a small issue with a Samsung device, or are having trouble making a purchase, try using social media to contact Samsung Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Samsung Australia

Live chat is great option to contact Samsung quickly. If you have a problem with an order or Samsung product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Samsung Australia on https://livechat.support.samsung.com/Chat_Select/au and get customer service support for various topics like repair & General Support, Track your order, Technical issues and Device support.

Samsung Australia Regular Business Hours

Mon to Friday: Open 9:00 am – 6:00 pm (Sydney time)
Saturday to Sunday : Closed

What time does Samsung Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 9:00 AM 6:00 PM
Tuesday 9:00 AM 6:00 PM
Wednesday 9:00 AM 6:00 PM
Thursday 9:00 AM 6:00 PM
Friday 9:00 AM 6:00 PM
Saturday Closed Closed
Sunday Closed Closed

Samsung Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.

What time does Samsung Australia close?

Public Holiday: Closed

How to contact various departments of Samsung

Contact Samsung customer service & technical support

In case you’ve got an issue or fault with your device, you can tell your problems & Technical Support department on 1300 362 603.

If you want to report any damaged device or in case you’ve got a significant issue about Samsung device that’s a danger to public security, contact their helpline support number at 1300 425 299 that is open 24 hours per day, 7 days per week.

Contact Samsung Media Department

If you want contact to Samsung media inquiry department to click on this link and mail to Samsung media department.

Contact Mobile Technical Support

You can contact Mobile Technical Support of Samsung on 1300 362 603.

Contact Samsung Sales Enquiries Department

If you want to contact Samsung sales enquires department click on this link and send email to Samsung sales enquires department.

Contact Samsung Health department

If you want to join and know about Samsung Health department to click on this link and go to Samsung health department page.

Samsung Australia Investment Department Contact

If you want to join and take part in Samsung Australia department to click on this link and quickly and directly move to Samsung Australia investment relation department.

Lodge A Complaint to Samsung

At Samsung, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Samsung Complaint department and one of our experts will be connected.

Hopefully, We helped you to get some genuine Contact numbers for Samsung Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Hertz

More Ways to Contact Samsung

Samsung Phone Number
Samsung Live Chat
Samsung Customer Service
Email Support of Samsung
Samsung Help Desk
Samsung on Social Media

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Samsung
Average rating:  
 2 reviews
by Lia on Samsung

Worst customer service ever. 5 weeks with a broken washing machine still under warranty. Calling every 2 days but still no resolution. Absolute joke and always get a run-around. I wouldn’t ever recommend your products as the after sales and warranty is just about non-existent, especially for. Product with priority customer care. No-one calls back, if they do answer they say give us a few days. Head office to busy and ask you to call back via a recorded message. 5 weeks now with a useless machine, absolutely ridiculous. No-one will call back anyway bit DO NOT BUY SAMSUNG

by Em M on Samsung

Gave my icon x 2018 for repair. They came back with different tips. I wasted 1 hour waiting for them to resolve this matter but unfortunately they didn't had any solution apart from me coming back at later stage to pick them up or posted after a few days. Very very unprofessional. No knowledge of products and very poor customer service. 1 star. highly not recommended.