Contact Qantas


Tips for contacting & calling Qantas quicker, tips for sloving issues & customer reviews
Qantas Australia
Average rating:  
 2 reviews
by Tom Litton on Qantas Australia

Sydney to Auckland. Just the worst airline. Every time I fly with them they are delayed and they seem to have every reason that its not their fault.

by S Garven on Qantas Australia

Dallas to Brisbane via Sydney. Awesome experience, had the most lovely check in with Peter, his friendliness and attention to detail was nothing short of wonderful.

Contact Qantas customer service phone numbers

Phone Number : 131313

Email : info@qantas.com

Business Hours: 24 hours a day, 7 days a week

Website : https://www.qantas.com/

Corporate Head office: Qantas Airways, 10 Bourke Rd, Mascot, NSW, 2020, Australia

Looking for the Qantas Australia customer service and support number? To contact Qantas is very easy. Here’s how to get in contact with Qantas, 24 hours a day. Use this top 7 ways to get in touch with Qantas Australia.

Qantas Phone Number

13 13 13Customer Service

You can contact Qantas customer support by calling 13 13 13 number directly within Australia or call Qantas customer care at the phone number 022 6111 1818 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.  If you can’t find what you’re looking for, please contact Qantas on one of the numbers listed below to get all the information you need to help change a flight, check-in online, provide feedback, find lost property and more.

Qantas Australia Contact/Phone Numbers

Qantas DEPARTMENT CONTACT NUMBER
Qantas customer service 13 13 13
Qantas lost, late or damaged baggage 1300 306 980
Qantas bookings 022 6111 1818
Arrivals and departures Enquiries 13 13 23
Qantas Frequent Flyer membership 13 11 31
Qantas Deaf passengers Support 133 677
Qantas Investors Support 1800 177 747
Qantas Corporate Office & Headquarter (02) 9691 3636

Qantas’s Best Toll-Free/800 Customer Service Phone Number

Call 13 13 13

Qantas offers various types of assistance for passengers with reduced mobility and other specific needs. This is a Qantas Australia’s Finest customer service telephone number that you can use to contact Qantas Airways. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Qantas Australia agent. You can use this number for various tasks such as

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Assistance On Board
  • Complaints and compliments
  • Club Qantas and Frequent Flyer Loyalty programs
  • Boarding, Disembarkation and Transfers

 Qantas Head Office Contact Number

Corporate Head office address of Qantas Australia.
Qantas Airways, 10 Bourke Rd,
Mascot, NSW, Sydney Airport – 2020, Australia
For any general inquiries, please contact Qantas head office number : Call (02) 9691 3636 in Australia or +61 2 9490 1857 from Outside Australia.

Contacting Qantas – by phone or otherwise

Even though 13 13 13 is Qantas Airway’s finest toll-free number, you will find 6 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Qantas Australia. If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.

Live Chat Support of Qantas Australia

Live chat is great option to contact Qantas quicly. If you have a problem with Qantas service or Change, cancel or add to a booking, Questions about your round the world or Baggage Information, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Qantas Australia on https://qantas.custhelp.com/app/answers/detail/a_id/8873 and get customer service support for various topics like Delays or cancellations, Refunds Lost, damaged or delayed baggage, making a new booking, vouchers or gift cards & general support.

Contact Qantas Via EMAIL ADDRESS

As an alternative, you can email Qantas at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Qantas Customer care : info@qantas.com

For Qantas Customer Service : user@qantas.com

For investing in Qantas : registry@qantas.com

For Requesting specific assistance : specialhandling@qantas.com

Contact Qantas Australia Through Social Media, Website & App

If you have a missing shipment, a small issue with an Qantas Service, or are having trouble making a purchase, try using social media to contact Qantas Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

Qantas Australia Regular Business Hours

Mon to Friday: 24 Hours
Saturday – Sunday: 24 Hours

What time does Qantas Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 24 Hours 24 Hours
Tuesday 24 Hours 24 Hours
Wednesday 24 Hours 24 Hours
Thursday 24 Hours 24 Hours
Friday 24 Hours 24 Hours
Saturday 24 Hours 24 Hours
Sunday 24 Hours 24 Hours

Qantas Holiday Hours

Qantas customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Qantas Australia close?

Public Holidays

How to contact various departments of Qantas

Contact Qantas Airways customer service

In case you’ve got an issue or fault with service, you can tell your problems to Qantas support department on 13 13 13

Qantas for lost, late or damaged baggage Support

Get information on how to get in touch with Qantas, if your baggage has been delayed, damaged or is missing. You can report any Qantas lost, late or damaged baggage or in case your checked baggage has been delayed or damaged or is missing, contact their helpline support number at 1300 306 980 within Australia, that is open 24 hours per day, 7 days per week.

If you’re overseas, please contact the local Qantas ground handler at your arrival airport.

 
International airport Contact
Auckland +64 0 9256 8359
Bangkok +66 2134 4357 or
+66 2134 4358
Beijing +86 10 6459 0629 or
+86 10 64590648
Christchurch +64 0 357 3889
Dallas/Fort Worth +1 866 767 2247
Denpasar (Bali) +62 361 751 011
Frankfurt +49 69 6902 0439
Hong Kong +852 2116 8750
Honolulu +1 808 836 2461
Jakarta +62 21 550 7096
Johannesburg +27 1 192 1 6710
Los Angeles +1 866 767 2247
London +44 844 375 4251
call costs up to 7 pence a minute (inc VAT) for 084
Manila +63 8 832 2956 or
+63 2 832 2978
Mumbai +91 22 6685 9110
New York +1 866 767 2247
Noumea +687 35 26 15
Queenstown +64 0 21 950 408
San Francisco +1 866 767 2247
Shanghai +86 21 683 403 23 or
+86 21 683 403 24
Singapore +65 65 97 5400
Tokyo Haneda +81 3 5757 7712
Tokya Narita +81 476 34 3113
Wellington +64 21 55 2905 or
04 9787636
Email: wlg.btu@menziesaviation.com

Contact Qantas for bookings

In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres. Bookings and changes (where allowed) may also be available at selected Qantas airport locations and through webchat and selected social media channels in some countries. For bookings, contact directly this number 022 6111 1818

Quantas call-back service means you’ll no longer have to wait on the line to hold your place in the call queue. If you opt-in to this service, simply select your preferred call-back number and Qantas let you know when one of our telephone consultants will call you back.

Qantas Arrivals and departures Enquiries

Qantas arrivals and departures inquiries can be handed on 13 13 23

Lodge A Complaint to Qantas Airways

At Qantas, they place you and your expertise first, which explains why your feedback is really important for them. If you’d like to write to Qantas and let them know about anything you’ve been unhappy with during your journey, please do so using the Customer Complaint form. If you are with a problem, we would like to assist you fix it as soon as possible. Qantas have made their complaints procedure simple with all the this form. Simply provide your information at Qantas Complaint department and one of our experts will contact you as soon as possible (within 15 business days).

Hopefully, We helped you to get some genuine Contact numbers for Qantas Airways Australia Customer Service.

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Also Read : Contact Optus

More Ways to Contact Qantas

Qantas Phone Number
Qantas Live Chat
Qantas Customer Service
Qantas Email Support
Qantas on Social Media
Qantas Help Pages

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Qantas Australia
Average rating:  
 2 reviews
by Tom Litton on Qantas Australia

Sydney to Auckland. Just the worst airline. Every time I fly with them they are delayed and they seem to have every reason that its not their fault.

by S Garven on Qantas Australia

Dallas to Brisbane via Sydney. Awesome experience, had the most lovely check in with Peter, his friendliness and attention to detail was nothing short of wonderful.