Contact Optus


Tips for contacting & calling Optus Australia quicker, tips for sloving issues & customer reviews
Optus Australia
Average rating:  
 3 reviews
by michael on Optus Australia

I have had no phone or internet at my business for three weeks now.Unfortunately i am forced to let my employees go and close my businness of 16 years due to no work as i am a motor vehicle repairer and rely on a land line.rest assured this will not end here as i am now in the process of appointing the telecommunications ombudsman and my solicitor to retrieve from optus remuneration for loss of income and employee termination entitlements.by the way they are still charging me for the phone line and internet that i dont have.poor effort optus!!!!

by Doncaster on Optus Australia

Optus has generally been a great phone , internet provider at late in armidale nsw 2350 it is impossible to pay for the phone and internet through the online server with multiple drop outs and computer lock ups at home where the internet is unavailable

by John William on Optus Australia

Have been into the Optus store on Rundle Mall (about 10 times) and contacted their customer service by phone to resolve a simple error that Optus has made on my account. Told the back office team has to resolve the issue and it will take 10-15 business days!! Poor in the age of real-time updates.

Contact Optus Australia customer service phone numbers

Phone Number : 133937

Email : info@optus.com.au

Business Hours: Weekdays hours: 8:00 am - 9:00 pm
Weekends hours: 9:00 am - 7:00 pm

Website : https://www.optus.com.au/

Corporate Head office: 1 Lyon Park Rd, Macquarie Park, Sydney, NSW 2113

Looking for the Optus Australia customer service and support number? To contact optus is very easy. Here are the top 7 ways to get in touch with Optus.

Optus Phone Number

133 937Customer Service

You can reach Optus customer support by calling 133 937 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Monday to Friday: 8:00 am – 9:00 pm and Saturday and Sunday: 9:00 am – 7:00 pm. 

Optus Australia Contact/Phone Numbers

OPTUS DEPARTMENT CONTACT NUMBER
Optus customer service 133 937
Optus Business Care 133 343
Optus Enterprice Customers 134 315
Optus official number 1800 780 219
General enquires +61 7 5528 1100
Contact for mobile customers 1800 123 124
For all other customers 1800 500 002
Contact for sales enquiries 1800 780 219
Optusr media enquiries +61 2 8082 7850
Fixed Line Optus technical support 1300 300 3322
Optus Fixed Line account queries 1300 788 379

Optus’s Best Toll-Free/800 Customer Service Phone Number 

Call 133 937

This is an Optus Australia’s Finest customer service telephone number that you can use to contact optus. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Optus AU agent. You can use this number for various tasks such as

  • Mobiles services
  • Landline telephone connection
  • Internet and cable television
  • Optus technical support
  • Entertainment services
  • Optus billing Support
  • Feedback about your experiences in-store or with a particular product

 Head Office Contact Number

Corporate Head office address of Optus Australia.
1 Lyon Park Rd, Macquarie Park,
Sydney, NSW 2113
For any general inquiries, please contact Optus head office number : 1800 505 777

Contacting Optus – by phone or otherwise

Even though 133 937 is Optus’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Optus Australia customer service Support. If you feel this information is wrong or know of other ways to get Optus, please let us know so we can discuss with other consumers.

Contact Optus Via EMAIL ADDRESS

As an alternative, you can email Optus at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : info@optus.com.au

For general queries: optus.business.customer.service@optus.com.au

For Customer Feedback: feedback@optus.com.au

Contact Optus Australia Through Social Media, Website & App

If you have a missing shipment, a small issue with an Optus device, or are having trouble making a purchase, try using social media to contact Optus Australia. Go to their official Facebook or Twitter, and click on the “message” button.

Live Chat Support of Optus Australia

Live chat is great option to contact Optus quicly. If you have a problem with an order or Optus product, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Optus Australia on optus.com.au/notices/service-chat and get customer service support for various topics like Billing & General Support, Track your order, Technical issues and Sales.

Optus Australia Regular Business Hours

Mon to Friday: Open 8:00 am – 7:00 pm (local time)
Saturday: Open 9:00 am – 5:00 pm (local time)
Sunday : Closed

What time does Optus Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 AM 7:00 PM
Tuesday 8:00 AM 7:00 PM
Wednesday 8:00 AM 7:00 PM
Thursday 8:00 AM 7:00 PM
Friday 8:00 AM 7:00 PM
Saturday 9:00 AM 5:00 PM
Sunday Closed Closed

Optus Holiday Hours

Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Optus Australia close?

Public Holidays

  • Christmas Day
  • Easter Sunday

How to contact various departments of Optus

Contact Optus customer service & technical support

In case you’ve got an issue or fault with your device, you can tell your problems & Technical Support department on 13 13 44

If you want to report any damaged device or in case you’ve got a significant issue about Optus device that’s a danger to public security, contact their helpline support number at 1800 505 777 that is open 24 hours per day, 7 days per week.

Contact Optus Business Accounts

Business accounts must contact distinct telephone number, based on how big their company: Sole traders and company together with 1 to 5 employees can contact on 1300 531 761, Moderate sized business with 6 to 150 employees can contact 1300 299 375, and big business with 150+ employees must call 134 315 (in Australia) or +61 2 8087 3140 (from abroad )

Contact Mobile Technical Support

You can contact Mobile Technical Support of Optus on 133 937247

Lodge A Complaint to Optus

At Optus, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Optus Complaint department and one of our experts will be connected.

Contact Optus Fixed Line technical support

If you queries for fixed line account support, contact 1300 788 379 from working hours 8:30 am to 4:30 pm Monday to Friday and 1300 300 3322 for Fixed Line technical support 27 hours a day.

Hopefully, We helped you to get some genuine Contact numbers for Optus Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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Also Read : au-customer-service.com

More Ways to Contact Optus

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Optus Australia
Average rating:  
 3 reviews
by michael on Optus Australia

I have had no phone or internet at my business for three weeks now.Unfortunately i am forced to let my employees go and close my businness of 16 years due to no work as i am a motor vehicle repairer and rely on a land line.rest assured this will not end here as i am now in the process of appointing the telecommunications ombudsman and my solicitor to retrieve from optus remuneration for loss of income and employee termination entitlements.by the way they are still charging me for the phone line and internet that i dont have.poor effort optus!!!!

by Doncaster on Optus Australia

Optus has generally been a great phone , internet provider at late in armidale nsw 2350 it is impossible to pay for the phone and internet through the online server with multiple drop outs and computer lock ups at home where the internet is unavailable

by John William on Optus Australia

Have been into the Optus store on Rundle Mall (about 10 times) and contacted their customer service by phone to resolve a simple error that Optus has made on my account. Told the back office team has to resolve the issue and it will take 10-15 business days!! Poor in the age of real-time updates.