Contact Jetstar


Tips for contacting & calling Jetstar quicker, tips for sloving issues & customer reviews
Jetstar
Average rating:  
 2 reviews
by Ray McDonald on Jetstar

Travelled recently to Brisbane & Melbourne with Jetstar. The seats were quite comfortable & check in was easy although flight was late due to a crew member being crook, I would fly with them again. Food and drinks prices were not too bad either.

by EMercado on Jetstar

I flew from Bali to Melbourne in December and it wasn't all that bad. They do charge a lot for snacks etc..

Contact Jetstar customer service phone numbers

Phone Number : 131538

Email : customer.care@jetstar.com

Business Hours: 24 Hours

Website : https://www.jetstar.com/au/en/home

Corporate Head office: Jetstar Australia. PO Box 4713, Melbourne, VIC 3001, Australia

Looking for the Jetstar Australia customer service and support number? To contact Jetstar is very easy. Here are the top 7 ways to get in touch with Jetstar Australia.

Jetstar Phone Number

131 538Customer Service

You can contact Jetstar customer support by calling 131 538 number directly or call Jetstar customer care at the phone number +613 9645 5999 from abroad. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.  If you can’t find what you’re looking for, please contact Jetstar on one of the numbers listed below

Jetstar Australia Contact/Phone Numbers

JETSTAR DEPARTMENT CONTACT NUMBER
Jetstar customer service 131 538
Jetstar lost, late or damaged baggage 1800 687 374
Jetstar group bookings 1300 792 688
Jetstar Travel Card 1300 013 800
Jetstar travel insurance enquiries 1800 257 504
Jetstar Mastercard and Platinum Mastercard 1300 150 100
Jetstar lost or stolen cards 1300 013 800
Frequent flyer enquiries 13 11 31

Jetstar International Phone Numbers

USA
1866 397 8170 toll free, in English, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, in English, Monday to Sunday, 24 hours
CAMBODIA
Phnom Penh
+855 23 220 909 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
Siem Reap (Angkor Wat)
+855 63 964 388 Monday to Saturday, 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday, 24 hours
CHINA
Mainland China
4001 201 260 charges apply, Monday to Sunday, 24 hours
+613 9645 5999 charges apply, Monday to Sunday, 24 hours

Scroll down last to view all numbers

Jetstar’s Best Toll-Free/800 Customer Service Phone Number

Call 131 538

This is a Jetstar Australia’s Finest customer service telephone number that you can use to contact Jetstar. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Jetstar Australia agent. You can use this number for various tasks such as

  • Change, cancel or add to a booking
  • Delays or cancellations
  • Refunds
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Vouchers or Gift Cards
  • Complaints and compliments
  • Club Jetstar and Frequent Flyer Loyalty programs
  • Jetstar Mastercard & Travel Insurance products

 Jetstar Head Office Contact Number

Corporate Head office address of Jetstar Australia.
PO Box 4713, Melbourne,
VIC 3001, Australia
For any general inquiries, please contact Jetstar head office number : (03) 8665 4325

Contacting Jetstar – by phone or otherwise

Even though 131 538 is Jetstar’s finest toll-free number, you will find 6 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Jetstar Australia. If you feel this information is wrong or know of other ways to get Jetstar, please let us know so we can discuss with other consumers.

Contact Jetstar Via EMAIL ADDRESS

As an alternative, you can email Jetstar at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For Jetstar Customer care : customer.care@jetstar.com

For Jetstar Customer Service : customerservice@jetstar.com

For Customer Feedback: customer.response@jetstar.com

For Jetstar General Inquiries : info@jetstar.com

For Jetstar Customer Relationship : customer.relationships@jetstar.com

For Baggage Services : baggage.services@jetstar.com

For Jetstar group bookings : groupreservations@jetstar.com

Contact Jetstar Australia Through Social Media, Website & App

If you have a missing shipment, a small issue with an Jetstar Service, or are having trouble making a purchase, try using social media to contact Jetstar Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

Live Chat Support of Jetstar Australia

Live chat is great option to contact Jetstar quicly. If you have a problem with Jetstar service or Change, cancel or add to a booking, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Jetstar Australia on jetstar.com/au/en/contact-us and get customer service support for various topics like Delays or cancellations, Refunds Lost, damaged or delayed baggage, Making a new booking, Vouchers or Gift Cards & general Support.

Contact Jetstar through Skype

Need some help? You can call Jetstar anytime via Skype or click to call from your web browser (there’s no charge for these calls – all you need is a data connection).

Contact Jetstar Australia skype : jetstar.airways

Contact Jetstar International : jetstarairways 

Jetstar Australia Regular Business Hours

Mon to Friday: 24 Hours
Saturday – Sunday: 24 Hours

What time does Jetstar Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 24 Hours 24 Hours
Tuesday 24 Hours 24 Hours
Wednesday 24 Hours 24 Hours
Thursday 24 Hours 24 Hours
Friday 24 Hours 24 Hours
Saturday 24 Hours 24 Hours
Sunday 24 Hours 24 Hours

Jetstar Holiday Hours

Jetstar customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does Jetstar Australia close?

Public Holidays

How to contact various departments of Jetstar

Contact Jetstar customer service

In case you’ve got an issue or fault with service, you can tell your problems to Jetstar support department on 131 538

If you want to report ny Jetstar lost, late or damaged baggage or in case you’ve got a significant issue about Jetstar device that’s a danger to public security, contact their helpline support number at 1800 687 374 that is open 24 hours per day, 7 days per week.

Contact Jetstar group bookings

Planning a big trip for a school group, sports group, wedding party or conference? If you’re booking for 10 or more passengers, you can use Jetstar’s special group fares. For group bookings, contact directly this number 1300 792 688 or email on groupreservations@jetstar.com

Here are some benefits of Jetstar group bookings

  • Stress-free payment – pay a deposit, then we let you pay the final balance later1
  • Haven’t worked out exactly who’s coming? Don’t worry; you can make unlimited name changes at no additional cost, up until 24 hours before departure.
  • Waived Payment Fees
  • Checked-baggage allowance per person, plus carry-on baggage as per our carry-on baggage limits2
  • Baggage allowance can be shared among the group – handy if you’re bringing sports gear
  • Dedicated support and booking assistance
  • Group bookings are not discounted, but you do get added flexibility and a bunch of great extras

Contact Jetstar Travel Card

You can contact Jetstar Travel Card Support of on 1300 013 800

Lodge A Complaint to Jetstar

At Jetstar, they place you and your expertise first, which explains why your feedback is really important for them. If you’d like to write to Jetstar and let them know about anything you’ve been unhappy with during your journey, please do so using the Customer Care Feedback form. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the this form. Simply provide your information at Jetstar Complaint department and one of our experts will contact you as soon as possible (within 15 business days).

Contact Jetstar Mastercard and Platinum Mastercard

If you queries for Jetstar Mastercard and Platinum Mastercard Support, contact 1300 150 100 from support 24 hours a day.

Hopefully, We helped you to get some genuine Contact numbers for Jetstar Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Contact Optus

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Jetstar
Average rating:  
 2 reviews
by Ray McDonald on Jetstar

Travelled recently to Brisbane & Melbourne with Jetstar. The seats were quite comfortable & check in was easy although flight was late due to a crew member being crook, I would fly with them again. Food and drinks prices were not too bad either.

by EMercado on Jetstar

I flew from Bali to Melbourne in December and it wasn't all that bad. They do charge a lot for snacks etc..