Contact iiNet


Tips for contacting & calling iiNet Australia quicker, tips for sloving issues & customer reviews
iiNet Australia
Average rating:  
 1 reviews
by Dominika Runkowska on iiNet Australia

Very unhelpful with troubleshooting. Speed is extremely slow.. paid more money to increase the speed still same.. asked to cancel the plan which was not a contract, kept making excuses about sending a technician to fix the probIem nor were they willing to cancel the service.

Contact iiNet Australia customer service phone numbers

Phone Number : 131917

Email : support@iinet.net.au

Business Hours: Mon to Fri: 8 am-9 pm/Sat-Sun: Closed

Website : https://www.iinet.net.au/

Corporate Head office: 502 Hay St, Subiaco WA 6008, Australia

Looking for the iiNet Australia customer service and support number? To contact iiNet is very easy. Here are the top 6 ways to get in touch with iiNet.

iiNet Phone Number

13 19 17 – Customer Service

You can reach iiNet customer support by calling 13 19 17 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working hours Mon to Fri: 8:00 am-9:00 pm/Sat-Sun: Closed.

iiNet Australia Contact/Phone Numbers

DEPARTMENT OF iiNet CONTACT NUMBER
iiNet customer service Contact number 13 19 17
iiNet Residential phone number 13 19 17
Technical Support number 13 22 58

iiNet’s Best Toll-Free/800 Customer Service Phone Number

Call 13 19 17

This is an iiNet Australia’s Finest customer service telephone number that you can use to contact iiNet. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a iiNet AU agent. You can use this number for various tasks such as:

  • Internet
  • NBN™ Plans
  • Satellite Plans
  • Broadband with no line rental
  • Ultra Broadband/VDSL2
  • Coverage
  • High speed Internet in the ACT
  • Fibre Plans
  • Wireless Plans
  • Hassle-free phone service
  • Netphone
  • Cheap mobile & data plans

Head Office Contact Number

Corporate Head office address of iiNet Australia.
502 Hay St, Subiaco WA 6008, Australia

For any general inquiries, please contact iiNet head office number : 13 19 17

Contacting iiNet – by phone or otherwise

Even though 13 19 17 is iiNet’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online email support for iiNet Australia customer service Support. If you feel this information is wrong or know of other ways to get iiNet, please let us know so we can discuss with other consumers.

Contact iiNet Via EMAIL ADDRESS

As an alternative, you can email iiNet at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.

For General Inquiries : support@iinet.net.au

For other email address : sales@iinet.net.au, bizsupport@iinet.net.au, accounts@iinet.net.au, biz-sales@iinet.net.au, support@iinethosting.net.au

Contact iiNet Australia Through Social Media, Website & App

If you have a missing money issue, a small issue with a iiNet service, or are having trouble get service issue, try using social media to contact iiNet Australia. Go to their official Facebook or Twitter, and click on the “message” button.

iiNet Australia Regular Business Hours

Mon to Fri: 8:00 am-9:00 pm
Sat-Sun: Closed

What time does iiNet Australia open and close?
Store hours today Opening Hours Closing Hours
Monday 8:00 am 9:00 pm
Tuesday 8:00 am 9:00 pm
Wednesday 8:00 am 9:00 pm
Thursday 8:00 am 9:00 pm
Friday 8:00 am 9:00 pm
Saturday Closed
Sunday Closed

iiNet Holiday Hours

Customer service is closed on most public holidays.

How to contact various departments of iiNet

Contact iiNet Residential number

In case you’ve got an issue or problem with your service, you can tell your problems Residential department number on 13 19 17.

Small Business NBN™ Plans

Our Small Business NBN™ plans offer unlimited data and priority business support at prices that won’t dent your bottom line. You can be confident you’re getting great value, fast broadband internet with options to suit your business needs.

Contact iiNet Internet Technical Support

If you need to report a fault, find out if a internet technical issue is impacting your service, or need help with your service, call the tech support team on 13 22 58 between daily 24 / 7 day.

iiNet Domains & Hosting support

If you need to report a fault, find out if a Domains & Hosting is impacting your service, or need help with your service, call the tech support team on 1300 378 638 between Mon to Fri: 9:00 am-9:00 pm / Sat-Sun: 9:00 am-6:00 pm.

Contact iiNet complaints number

If you are not satisfied with our handling of your complaint after it has been appropriately escalated within the iiNet Group, you may seek complaint mediation or further assistance from the Telecommunications Industry Ombudsman telephone 1800 062 058 or the fair trading department in your.

How to make a complaint

In the first instance, you should contact our customer service teams to make a complaint using one of these methods, during operating hours:

If our customer service teams have been unable to assist you, you can ask that your complaint be referred to Customer Relations, our specialist complaints resolutions team. You may also contact Customer Relations directly as follows:

Urgent Complaints

  • you have asked to be assessed (or have been approved) for financial hardship assistance and it’s clear to us that the nature of your complaint will directly contribute to or worsen that hardship;
  • disconnection of a service is imminent or has already occurred and where due process has not been followed; or
  • your issue is about a service or situation that is dangerous to your or others.

Lodge A Complaint to iiNet

At iiNet, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at iiNet Complaint department and one of our experts will be connected.

During the discussion, if you are in doubt, They will confirm with you if your expression of dissatisfaction is a complaint.

More info about: iiNet complaint

Hopefully, We helped you to get some genuine Contact numbers for iiNet Australia Customer Service.

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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Also Read : Contact QBE

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iiNet Australia
Average rating:  
 1 reviews
by Dominika Runkowska on iiNet Australia

Very unhelpful with troubleshooting. Speed is extremely slow.. paid more money to increase the speed still same.. asked to cancel the plan which was not a contract, kept making excuses about sending a technician to fix the probIem nor were they willing to cancel the service.