Looking for the Citibank Australia customer service and support number? To contact Citibank is very easy. Here are the top 3 ways to get in touch with Citibank.
Citibank Phone Number
You can reach Citibank customer support by calling 13 24 84 number directly. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during working 24*7 Hours.
Citibank Australia Contact/Phone Numbers
DEPARTMENT OF CITIBANK | CONTACT NUMBER |
Customer service for Citibank | 13 24 84, overseas +61 2 8225 0615 |
Business Care for Citibank | +61 2 8225 0615 |
Citibank report lost or stolen card | 13 24 84 |
For Insurance Citibank | 1800 221 599 |
General inquiry Citibank | 13 24 84, +61 2 8225 0615 |
Claim related CardProtect Citibank | 1800 333 613 |
For Citibank claims relating to Travel Insurance | 1800 305 422 |
Claim relating CoverPlus Life,Income and Critical Illness for Citibank | 1800 016 284 |
Translation and Interpreting Services Citibank | 1800 131 450 |
Citibank Internet Relay Users | 02 8225 0615 |
Telephone Typewriter (TTY) Users Citibank | 133 677, overseas 02 8225 0615 |
1800respect support service contact Citibank | 1800 737 732 |
Citibank Lifeline support service contact | 13 11 14 |
Financial Difficulty Assistance Department Citibank | 1800 722 879 |
Citibank’s Best Toll-Free/800 Customer Service Phone Number
Call 13 24 84
This is a Citibank Australia’s Finest customer service telephone number that you can use to contact Citibank. since the real time present wait on hold and resources such as bypassing right through those telephone lines to get directly into a Citibank AU agent. You can use this number for various tasks such as
- Setup an account
- Question
- Banking service issue
- Loan Service issue
- Complaint
- A different issue
Head Office Contact Number
Corporate Head office address of Citibank Sydney Australia.
Citigroup Centre,
2 Park Street,
Sydney NSW 2000, Australia
For any general inquiries, please contact Citibank head office number : (02) 8225 1000
Head office address of Citibank Melbourne Australia.
Level 16,
120 Collins Street,
Melbourne VIC 3000, Australia
Phone : (03) 8643 9700
Contacting Citibank – by phone or otherwise
Even though 13 24 84 is Citibank’s finest toll-free number, you will find 4 complete ways of getting in contact with them. Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support for Citibank Australia customer service Support. If you feel this information is wrong or know of other ways to get Citibank, please let us know so we can discuss with other consumers.
Contact Citibank Via EMAIL ADDRESS
As an alternative, you can email Citibank at one of the support email addresses given below. To make process simple, fast and efficient, it might be helpful if you included sufficient information in your email address to let them verify your identity, including your present address, date of birth, phone details etc.
For General Inquiries : info@citibank.com.au
Financial difficulty Assistance service : dms.au@citibank.com.au
Other service contact: jon.wright@citibank.com.au
Contact Citibank Australia Through Social Media, Website & App
If you have a missing shipment, a small issue with an Citibank device, or are having trouble making a purchase, try using social media to contact Citibank Australia. Go to their official Facebook or Twitter, and click on the “message” button.
- Official Website
- Citibank Facebook
- Citibank Twitter
- YouTube Channel Citibank
- Citibank Pinterest Page
- Citibank Instagram
- IOS App
- Android App
- Citibank LinkedIn
- Lodge a Complaint to Citibank
- Citibank Chat Support
Live Chat Support of Citibank Australia
Company Live chat is great option to contact Citibank quickly. If you have a problem with Citibank service or complaints, click on this link or paste it into the search bar of your browser and hit enter to go to the page. You can Chat with Citibank Australia on https://www.citibank.com.au/aus/generalqueries/ and get customer service support for various topics like account & service support.
Citibank Australia Regular Customer Service Hours
Mon to Friday: Open 9:00 am – 5:00 pm (local time)
Saturday and Sunday : Closed
Store hours today | Opening Hours | Closing Hours |
Monday | 9:00 AM | 5:00 PM |
Tuesday | 9:00 AM | 5:00 PM |
Wednesday | 9:00 AM | 5:00 PM |
Thursday | 9:00 AM | 5:00 PM |
Friday | 9:00 AM | 5:00 PM |
Saturday | Closed | Closed |
Sunday | Closed | Closed |
Citibank Holiday Hours
Customer service is closed on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed
Public Holidays
- New Year’s Day
- Martin Luther King Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving
- Christmas Day
How to contact various departments of Citibank
Contact Citibank customer service support department
In case you’ve got an issue or fault with your service, you can tell your problems & issue for Support department on 13 24 84.
Citibank lost or stolen card department
If you have any issue for lost and stolen your card so quickly contact this number 13 24 84 (aboard)+61 2 8225 0615 for report to the bank for your security.
Contact Citibank Insurance Department
In this department include three tasks are following.
- Making a Claim
- Cancellations & Enquiries
- Important Product Documents
Making a Claim
If you have any issue or problem for making a claim to contact this MetLife no: 1800 221 599 or mail to following address:
MetLife Claims Department
GPO Box 3319
Sydney
NSW 2001
Cancellations & Enquiries
In this department if you have any questions or issue regarding your claim or to cancel your claim to call this number 13 24 84 or mail following address.
Administrator – Cancellations
Citibank
GPO Box 40
Sydney
NSW 2001
How to sign on to Citibank Online Department
if you want to sign on to the Citibank online click on this link and enter your user id and password then after click on the sign on button to quickly join this department and if you are first time visitor click on the register button and fill the correct credit card or debit card number and click continue button and join this department.
Citi Rewards Platinum Credit Card for Citibank
Go nuts with as much as 120,000 bonus interruptions. That 550 worth of gift cards to spend in Bunnings, David Jones, Myer, Coles or a lot more of Australia’s favourite retailers. If you want join quickly click on this link or call this number 1300 130 865 to apply.
Contact Citibank Investment Department
Placing their clients they supply from providers to discover the very best solution for you. They offer you a selection of investments. They are four types benefits include following.
- Managed Funds
- Structured Investments
- Bonds
- Term Deposits
if you have any questions regarding this department call this number 1300 552 070 and to join this department click on this link.
Lodge A Complaint to Citibank
At Citibank, they place you and your expertise first, which explains why your feedback is really important for them. If you are with a problem, we would like to assist you fix it as soon as possible. We have made our complaints procedure simple with all the below form. Simply provide your information at Citibank Complaint department and one of our experts will be connected.
If you have any questions regarding complaint department please call this number 13 24 84.
Citibank Citi Rewards Program Department
There are following ways to put life on points.
- Put purchases on Points
- Put digital gift cards (eVouchers) on Points
- Put travel and airline miles on Points
- Rewards Calculator
- Citi World Privileges
- Citibank Dining Program
If you want join in this program click on this link.
FAQs
How do I contact Citibank Australia?
Getting started is easy, you can call us on 13 24 84 or +61 2 8225 0615 (if you are calling from overseas). Please ensure you have the following details handy when using the telephone self service function: Your Citi Credit Card/Debit Card number or account number and.
Does Citibank have a presence in Australia?
With more than 800 employees based in Sydney and Melbourne, Citi is committed to supporting the Australian community in which we live and work.
How do I speak to customer service at Citibank?
For assistance with your account, please contact Customer Service at 1-800-347-4934 (in Spanish: 1-800-947-9100) (TTY: 1-800-325-2865).
Is Citibank a good bank?
Citibank and Chase are among the top three largest banks in the United States, with both banks surpassing $1 trillion in assets. Although both banks are also similar when it comes to fees, Citibank generally offers better yields on its deposit products, notably many of its CDs and its Accelerate Savings Account.
Hopefully, We helped you to get some genuine Contact numbers for Citibank Australia Customer Service.
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Also Read : Contact St George Bank
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Citibank Customer Reviews
Submit your review | |
Service is really good n hi-tech but no branch in Chandkheda and in Gandhinagar area for visiting.
When you will plan to open new branches in chandkheda (sabarmati area) and in gandhinagar like in infinity.
That's why I have rated with only 4 stars out of 5.