Contact Qantas through Social Media, Website & App

How to contact Qantas through social media? Message Qantas Airways through social media websites like Facebook or Twitter and also through Website & App.

Use above link to launch social media support
Chat Hours : 24 hours, 7 Days

If you have a problem with service, a small issue with an Qantas booking, or are having trouble with Refunds or technical issue, try using social media to contact Qantas Australia. Go to the official Qantas Facebook or Twitter, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Qantas Social media?
Chat Topics
  • Lost, damaged or delayed baggage
  • Making a new booking
  • Flight delayed
  • Change flight
  • Other issues

If you have a problem with Qantas booking, a small issue with change flight, or are having trouble baggage, try using social media to contact Qantas Airways Australia. Go to their official Website, Facebook or Twitter, and click on the “message” button.

This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by Qantas Recent Customers

Solved: Re-book a delayed or cancelled flight
Solved: Claim additional expenses as a result of your flight delay or cancellation
Solved: How do I arrange a wheelchair service between checkin and gate at JFK?
Solved: Billing and direct debit
Solved: Baggage tracing and claims

Qantas Live Chat Support Statistics

Qantas Facebook Link
Qantas Twitter Link
Contact Department Qantas Customer Service
Customer service hours 24 hours, 7 days
Is Call-back available No
Normal response time Within an Hour
Alternate methods Phone number, Email, Live Chat
Quality of help 88%
Best phone number 13 13 13

Contacting Qantas by Social media or otherwise

Even though Qantas Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Qantas Australia. You can reach Qantas Airways customer support by calling 13 13 13 number directly.  If you feel this information is wrong or know of other ways to get Qantas, please let us know so we can discuss with other consumers.

Contact Qantas Airways through website & app

Customers can also get support from Qantas Airways Website and Application. In website, there are many options available for customer service. According to Qantas, over million Australians using My Qantas app. Here are the links of website & apps for you.

Website :

Android App : Download here

IOS App : Download here

Qantas Contact us page : Contact us

Qantas Customer Reviews

Average rating:  
 5 reviews
by Margaret Kamilo on Qantas Australia

QF 158 Auckland to Melboure 25/1/20

QF151 Melboure to Auckland 29/1/20

Being my first time traveling, I would like to express my opinion on my experience. Truly I had a great time, I loved how helpful, everyone was and very nice. I loved the food. Going to Australia, what better way to go, than to go with the national carrier Qantas. So thank you again for the hospitality.

by Trish Price on Qantas Australia

Phoned the 131313 number - still waiting for the call-back about two and a half hours later. Tried live chat - useless. Sent an email to and it bounced back. How do you get an answer please Qantas?

Contacting Qantas is impossible. 2 hr wait from USA and nothing but disconnects. Trying to get the "promised" compensation for accommodation because of a rescheduled flight. Can't even pull up my original reservation or find were to file a claim on line. Frustrating to say the least.

Hopefully, We helped you to get some genuine Contact numbers for Qantas Australia Customer Service.

More Ways to Contact Qantas

Qantas Phone Number
Qantas Live Chat
Qantas Customer Service
Qantas Email Support
Qantas All Contacts
Qantas Help Pages